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Salesforce Certified Slack Administrator Exam Questions and Answers

Question 5

The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.

As an Admin, what should you do to set them up for success? (Choose all that apply.)

Options:

A.

Allow everyone on the Customer Support team to approve and install the apps they need.

B.

Approve and install apps to integrate their support tools with Slack.

C.

Streamline an incident management workflow.

D.

Organize and name channels in a way that makes information, procedures, and policies easier for people to find.

Question 6

You're working with other Workspace Admins to define the criteria to approve requests to convert public channels to private What is one example of an acceptable reason to convert a public channel to private?

Options:

A.

Members of the workspace do not wish to be notified of new content in the channel.

B.

Channel membership is low; in the single digits

C.

Several members in the channel arc also communicating by direct message (DM).

D.

Channel members need to share sensitive files which should not be accessible by the wider workspace.

Question 7

You're the Primary Owner of your company's Slack Enterprise Grid org specific workspace in your Grid.

What is the minimum role needed to accomplish these actions?

Options:

A.

Workspace Owner

B.

Org Admin

C.

Workspace Admin

D.

Roles Admin

Question 8

Your organization would like to maintain their Bring Your Own Device (BYOD) policy on Slack's Enterprise Grid plan and have not yet decided on an Enterprise Mobility Management (EMM) provider.

As an IT manager you understand that Slack has a number of out-of-the-box features that can help manage how mobile devices are used without enabling EMM

Which two features are included in Slack's native mobile controls on the Enterprise Grid?

(Select the TWO best answers.)

Options:

A.

Block file downloads and copying on mobile devices.

B.

Domain allow list to limit mobile access to corporate workspaces only

C.

Remotely erase data In the case of stolen mobile devices.

D.

identity provider (idP) group management for mobile devices.

E.

Jailbreak or root detection for mobile devices.