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Complete Salesforce-Slack-Administrator Salesforce Materials

Salesforce Certified Slack Administrator Exam Questions and Answers

Question 21

You're overseeing the workspace design for your organization's launch of Slack Enterprise Grid. You want to prioritize ease of administration for channels, workspaces, users and user groups.

Which is the most important step when setting up your workspaces?

(Select the best answer.)

Options:

A.

Minimize the number of multi-workspace channels to administer.

B.

Take into account the cultural dynamics within the company.

C.

Ensure users can frequently and easily switch between workspaces througt out the day.

D.

Identify an appropriate set of Workspace Owners and Admins for each workspace

Question 22

Which of the following scenarios would best justify creating a channel in your company’s existing workspace, rather than starting a direct message?

Options:

A.

When you need to confirm meeting times

B.

When there is a new line of business at your company

C.

When a few question need to be answered quickly

D.

When you need to let your manager know you are not feeling well

Question 23

When advising team members on the best practices of threading, what should you tell them is an effective way of using threads?

Options:

A.

To use slash commands without disturbing the rest of the channel members

B.

To add responses such as “thank you” or “I’m looking into it” without cluttering the channel needlessly

C.

To make multiple discussions in the same channel easier to follow

D.

To ensure that others in a channel will be notified of new messages

Question 24

You're planning a surprise milestone birthday party for your Team Leader virtually. Currently, the planning committee consists of two other direct team members However, there are plans to invite a few cross-functional friends, and ask them to contribute towards a gift basket and flowers.

What should you do to facilitate the conversation?

(Select the best answer.)

Options:

A.

Create a new public channel for planning the birthday party, and add the planning committee as well as the cross-functional friends.

B.

Create a group direct message (group DM) with the two members of your team since they are the only ones involved in the planning process

C.

Create a thread for planning in your existing team channel and ^mention the team members on the planning committee

D.

Create a new private channel for planning the birthday party, and add the planning committee as well as the cross-functional friends.