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Salesforce Administrator Salesforce-Slack-Administrator Salesforce Study Notes

Salesforce Certified Slack Administrator Exam Questions and Answers

Question 13

You're the Primary Org Owner at a company with a large Slack Enterprise Grid org comprised of 10 workspaces. Each of these workspaces represents one of the company's individual business units. As the Primary Org Owner, you're focused on the administration of Slack rather than the business operations of each of the 10 units. Each business unit uses Slack differently.

How should you delegate responsibilities to best reflect the company's operating model?

Options:

A.

Delegate a Workspace Admin from each business unit to handle everyday tasks, such as member requests.

B.

Delegate an Org Admin from each business unit to handle everyday tasks, such as member requests

C.

Create a multi-workspace channel for selected members to manage all admin requests for the organization.

D.

Delegate an org Owner from each business to handle everyday tasks, such as member requests.

Question 14

You're in charge of a Slack Enterprise Grid workspace design for your company. Your teammates provide dozens of suggestions about how the workspaces should be created in order to provide the best user experience.

Which approach should you choose?

(Select the best answer.)

Options:

A.

Ensure the workspace design is loosely defined so that it can easily change over time.

B.

Define organization policies to prevent workspaces from differing from corporate standards.

C.

Create the minimum number of workspaces to meet your users' needs to limit context switching.

D.

Create new workspaces instead of multi-workspace channels to reduce irrelevant noise.

Question 15

You're a Workspace Admin for your organization's Slack's Business+ instance. You need to report on the number of both daily and weekly active users within your workspace in the last 30 days.

Where can you find this information?

(Select the best answer.)

Options:

A.

Org analytics dashboard

B.

Workspace analytics dashboard

C.

Analytics members dashboard

D.

Message activity analytics

Question 16

What would be the expected behavior if a team member in Enterprise Grid is added to an IdP (Identity Provider) group with auto-provisioning enabled to a workspace?

Options:

A.

The member would be automatically added to the new workspace and would be unable to leave.

B.

The member would be notified that they have a new workspace that they can join and would be unable to dismiss it until they have joined the workspace.

C.

There will be no changes to the member’s workspace list.

D.

The member would be automatically added to the new workspace unless it is a hidden workspace.