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Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator Exam

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Salesforce Certified Slack Administrator Exam Questions and Answers

Question 1

Incident managers at your organization use ServiceNow for incident response.

What is the benefit of integrating Slack with an app like ServiceNow?

Options:

A.

Integrating an app allows third parties to access your Slack data and recommend similar apps to you in the future.

B.

Integrating an app gives you a unified view into what's happening in the app natively, without ever having to leave Slack.

C.

Integrating an app means you never have to log in to the app natively.

D.

Integrating an app allows you to bypass security settings since they’re not applicable in Slack.

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Question 2

The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don’t have a lot of time to attend training.

Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)

Options:

A.

Install the Salesforce app in the Sales workspace immediately, as this is the number one integration for Sales teams using Slack.

B.

Send out a weekly email campaign for two months to use Slack with the warning that Slack access will be denied to anyone that joins Slack after the two-month email campaign is finished.

C.

Run a campaign promoting the Slack mobile app, so the Sales team understands the value of mobility and persistent communications.

D.

Survey the Sales team to understand what currently makes their job difficult and determine which apps/integrations and workflows to prioritize.

Question 3

You're an IT Manager and Slack Workspace Owner leading a team on the Business+ plan.

Your security team requests a governance process for app installations and approvals, including audit tracking and rationale collection.

What is the best approach that uses native functionality to address the security team's request?

Options:

A.

Preapprove the most common tools that workspace members would need, and provide the security team with this list. Restrict apps that are not currently approved for use.

B.

Turn on app approval within the Manage Apps dashboard, and require end users to provide a comment for each installation request in the App Directory. Add the members of your team to the list of App Managers, and send all approval requests to a public #plz-apps channel.

C.

Turn on app approval within the Manage Apps dashboard. Limit app approval to Workspace Owners only using Slackbot, and let the security team know when new apps are approved in the #team-security channel.

D.

Create a public channel called #triage-apps. Implement a Workflow Builder workflow with a form that asks end users to submit their app request name and a rationale. App Managers can then review and approve or deny the app from the App Directory.