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Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator (Slack-Admn-201)

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Salesforce Certified Slack Administrator (Slack-Admn-201) Questions and Answers

Question 1

Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food & beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage requests, and Preethi is responsible for responding to these requests.

What type of workspace access would be most suitable for Preethi?

Options:

A.

Member with no deactivation time

B.

Single-channel Guest with deactivation time in six months

C.

Member with deactivation time in six months

D.

Multi-channel Guest with deactivation time in six months

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Question 2

In Large Inc’s Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.

Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?

Options:

A.

Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team’s fears about privacy.

B.

Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.

C.

Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.

D.

Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with questions and requests for help.

Question 3

Teara is a Workspace Owner. She has discovered that projects and key decisions are being discussed via direct messages because public channel message retention settings are set to delete messages after 20 days. The decision regarding this setting was made 2 years ago, and now the setting is no longer required.

Team members are experiencing difficulty creating channels. Teara is wondering if there are other settings she should review that might be contributing to the direct message conversations.

Which settings and permissions should Teara change to promote increased communication outside of direct messages?

Options:

A.

Changing the workspace’s message retention and deletion policy for all channels and direct messages to "Keep Everything" and allowing everyone to create channels

B.

Sending an announcement in the #general channel notifying everyone to move conversations to channels and to DM Teara if you need a channel created

C.

Changing the workspace’s public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and restricting the creation of channels to Owners only

D.

Changing the workspace’s public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and allowing everyone to create channels