Salesforce Salesforce-Slack-Administrator Practice Exam Dumps 2025

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Salesforce Certified Slack Administrator (Slack-Admn-201) Questions and Answers

Question 1

Teara is a Workspace Owner. She has discovered that projects and key decisions are being discussed via direct messages because public channel message retention settings are set to delete messages after 20 days. The decision regarding this setting was made 2 years ago, and now the setting is no longer required.

Team members are experiencing difficulty creating channels. Teara is wondering if there are other settings she should review that might be contributing to the direct message conversations.

Which settings and permissions should Teara change to promote increased communication outside of direct messages?

Options:

Changing the workspace’s message retention and deletion policy for all channels and direct messages to "Keep Everything" and allowing everyone to create channels

Sending an announcement in the #general channel notifying everyone to move conversations to channels and to DM Teara if you need a channel created

Changing the workspace’s public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and restricting the creation of channels to Owners only

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Question 2

The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don’t have a lot of time to attend training.

Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)

Options:

Install the Salesforce app in the Sales workspace immediately, as this is the number one integration for Sales teams using Slack.

Send out a weekly email campaign for two months to use Slack with the warning that Slack access will be denied to anyone that joins Slack after the two-month email campaign is finished.

Run a campaign promoting the Slack mobile app, so the Sales team understands the value of mobility and persistent communications.

Survey the Sales team to understand what currently makes their job difficult and determine which apps/integrations and workflows to prioritize.

Question 3

You're a Workspace Admin at a real estate technology company. Your HR team asks you to simplify how new hires request access to the tools they need.

This onboarding step is currently done manually through emails. Employees are then required to follow up via email to IT support, causing delays.

Given all new hires have access to Slack pre-onboarding, which two Slack features would you recommend to improve these processes? (Select the TWO best answers.)

Options:

Use Workflow Builder to automatically send instructions on how to request access to new tools when new employees join the default #general channel.

Invite each new employee as a Single-Channel Guest before they join, to give them more advance time to submit tool access requests.

Use Workflow Builder to automatically post instructions on how to request access to new tools in the default #general channel once per week.

Use Workflow Builder to create a form for tool access requests, to simplify data collection and reduce wasted time going back and forth in email.

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Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator (Slack-Admn-201)

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