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Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator Exam

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Salesforce Certified Slack Administrator Exam Questions and Answers

Question 1

Your company is on the Slack Business+ plan and is interested in setting up SCIM provisioning in their identity provider (IdP) to more efficiently manage their Slack user base.

Which two benefits would the company gain from using SCIM provisioning? (Select the TWO best answers.)

Options:

A.

They can deactivate users automatically from their IdP.

B.

Users only need to remember one set of credentials for all the applications they use.

C.

They can sync custom profile fields to obtain more useful analytics about employees' Slack usage.

D.

They do not have to pre-provision any users; employees will automatically create an account when they attempt to log in for the first time.

E.

They can pre-provision Multi-Channel and Single-Channel Guests to their workspace.

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Question 2

The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don’t have a lot of time to attend training.

Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)

Options:

A.

Install the Salesforce app in the Sales workspace immediately, as this is the number one integration for Sales teams using Slack.

B.

Send out a weekly email campaign for two months to use Slack with the warning that Slack access will be denied to anyone that joins Slack after the two-month email campaign is finished.

C.

Run a campaign promoting the Slack mobile app, so the Sales team understands the value of mobility and persistent communications.

D.

Survey the Sales team to understand what currently makes their job difficult and determine which apps/integrations and workflows to prioritize.

Question 3

You are a Workspace Admin in your organization's Slack Pro instance.

A terminated user is still active because Okta (your IdP) is down.

Which immediate steps should you take?

Options:

A.

Change the member's email to a dummy email and perform a force logout so they will not be able to log back in.

B.

Temporarily make the #general channel read-only, delete the offensive messages left by the member, and reach out to the member’s previous manager.

C.

Deactivate the member's account in Slack settings, and ask the Human Resources (HR) team to notify you of any other employee updates until Okta is working again.

D.

Ask your IT team and Primary Org Owner to contact both Okta and Slack customer service right away to address the technical issue.