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Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator Exam

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Salesforce Certified Slack Administrator Exam Questions and Answers

Question 1

The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.

As an Admin, what should you do to set them up for success? (Choose all that apply.)

Options:

A.

Allow everyone on the Customer Support team to approve and install the apps they need.

B.

Approve and install apps to integrate their support tools with Slack.

C.

Streamline an incident management workflow.

D.

Organize and name channels in a way that makes information, procedures, and policies easier for people to find.

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Question 2

Which plan(s) support(s) customizable message and file retention features?

Options:

A.

Pro, Business+, and Enterprise Grid

B.

Business+ and Enterprise Grid

C.

Free, Pro, Business+, and Enterprise Grid

D.

Enterprise Grid only

Question 3

The marketing team at ACME Ltd has 10 team members and has a public channel called #marketing-discussion. The team collaborates and shares ideas on this channel. Now, other teams have joined, so the total channel membership is 50.

The marketing director has the following needs:

    There is an urgent marketing idea that must be prioritized in tomorrow morning’s planning meeting.

    The 10 team members are the only ones attending the planning meeting.

    The 10 team members need to be notified before the meeting.

Of note, the marketing director sends urgent re-prioritization messages weekly.

How should the marketing director reach the marketing team?

Options:

A.

Send a separate direct message to each of the 10 team members notifying them of the change.

B.

Create an @marketing-team user group and use the @marketing-team user group in #marketing-discussion to communicate the change in priority to the team that needs to be informed for tomorrow’s team meeting.

C.

Post a message to #marketing-discussion, without notifying anyone.

D.

Use @here and @channel to notify the entire channel of the change.