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Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator (Slack-Admn-201)

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Salesforce Certified Slack Administrator (Slack-Admn-201) Questions and Answers

Question 1

You're an Org Admin for an airline's Slack Enterprise Grid. The airline's customer support team uses a ticketing tool to monitor customer support tickets for booking inquiries and issues. The team also uses Slack to discuss these support tickets.

The customer support team wants to create a custom workflow that will post new and urgent tickets in the support team's channel.

Which TWO steps should you take to allow the customer support team to create the workflow?

Options:

A.

Add members of the customer support team as App Managers under workspace App Management settings.

B.

Enable a policy that allows any user role to utilize steps from installed apps when using Workflow Builder.

C.

Enable channel email addresses to forward support emails to their dedicated channel.

D.

Enable Workflow Builder and webhooks in Workflow Builder.

E.

Add a Workflow creation policy to allow "Everyone, except Guests" to create workflows in your Enterprise Grid.

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Question 2

You've just joined the Org Admin team at your organization.

You notice that the setting for "public file sharing" is toggled to "enabled" in your organization.

What ability does enabling "public file sharing" give members?

Options:

A.

Members can share files externally by creating public URLs.

B.

Members can share files in public channels within the Slack Enterprise Grid.

C.

Members can share files with guests in Slack.

D.

Members can share files externally via Slack Connect channels.

Question 3

You're a Workspace Admin looking to set up a user group for a new hire class your organization has recently hired.

What is a key benefit of setting up a user group for these individuals?

Options:

A.

These users will only be granted access to the channels that they've been added to, ensuring that other organization channels remain confidential until they complete their onboarding.

B.

The user group can then be added to all relevant new-hire and onboarding channels, ensuring that no one gets left behind or is accidentally excluded from any channels they should be in.

C.

When writing a message from any of their workspaces on the Enterprise Grid, any member can send a notification to the new hires with one @mention.

D.

Admins can foster a sense of community by creating a group-only direct message (DM).