Salesforce Related Exams
Salesforce-Slack-Administrator Exam
You're an Org Admin for an airline's Slack Enterprise Grid. The airline's customer support team uses a ticketing tool to monitor customer support tickets for booking inquiries and issues. The team also uses Slack to discuss these support tickets.
The customer support team wants to create a custom workflow that will post new and urgent tickets in the support team's channel.
Which TWO steps should you take to allow the customer support team to create the workflow?
You're a Workspace Admin for your organization's Slack Business+ instance. You need to report on the number of both daily and weekly active users within your workspace in the last 30 days.
Where can you find this information?
(Select the best answer.)
Cristina is evaluating a Slack app’s security and notices that it has the following scopes present: channels:write and chat:write:user.
Based on those scopes, which TWO actions can the app perform in Slack? (Choose two.)