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Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator Exam

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Salesforce Certified Slack Administrator Exam Questions and Answers

Question 1

You're a Workspace Owner and you just launched Slack across your entire organization.

You notice that most communication is happening in DMs instead of public channels.

Which two actions should you take to promote the usage of channels?

(Select the TWO best answers.)

Options:

A.

Turn off the ability for users to create channels, so they can collaborate only in the existing channels.

B.

Publish a Slack Etiquette guide that includes a rule of defaulting to using channels.

C.

Send a company-wide email asking members to use Slack channels for collaboration.

D.

Ask your Slack Champions to model the behavior, and encourage others to post in channels.

E.

Create default channels, so that employees have more options in the channels they can use for collaboration.

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Question 2

Incident managers at your organization use ServiceNow for incident response.

What is the benefit of integrating Slack with an app like ServiceNow?

Options:

A.

Integrating an app allows third parties to access your Slack data and recommend similar apps to you in the future.

B.

Integrating an app gives you a unified view into what's happening in the app natively, without ever having to leave Slack.

C.

Integrating an app means you never have to log in to the app natively.

D.

Integrating an app allows you to bypass security settings since they’re not applicable in Slack.

Question 3

Your team is planning to upgrade from the Pro plan to the Business+ plan.

The implementation team is drafting a vision for Slack to match the new season of working in Slack inspired by the upgrade.

As an admin, you're most concerned with how this statement can support end users.

What is the strongest benefit a vision statement provides for end users?

Options:

A.

A user will understand the purpose of using Slack for their work in a new shared way.

B.

A user will learn several Slack channels they should join.

C.

A user will be able to describe their permissions compared to admin permissions.

D.

A user will know about newly released features.