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Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator Exam

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Salesforce Certified Slack Administrator Exam Questions and Answers

Question 1

You are a Workspace Admin in your organization's Slack Pro instance.

A terminated user is still active because Okta (your IdP) is down.

Which immediate steps should you take?

Options:

A.

Change the member's email to a dummy email and perform a force logout so they will not be able to log back in.

B.

Temporarily make the #general channel read-only, delete the offensive messages left by the member, and reach out to the member’s previous manager.

C.

Deactivate the member's account in Slack settings, and ask the Human Resources (HR) team to notify you of any other employee updates until Okta is working again.

D.

Ask your IT team and Primary Org Owner to contact both Okta and Slack customer service right away to address the technical issue.

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Question 2

You're an Org Owner at a company that doesn't allow members to manage any Slack Connect permissions. A member reaches out with a concern: they sent a Slack Connect channel invitation to the wrong external company. The invitation was approved automatically.

What should you tell the requestor? (Select the best answer.)

Options:

A.

The requestor can choose how much channel history will be visible when the external organization accepts the invitation. You can also offer to show them how to revoke the channel invitation if it has not been accepted yet.

B.

Channel history will not be visible when the external organization accepts the invitation. You can also offer to revoke the channel invitation if it has not been accepted yet.

C.

All channel history will be visible when the external organization accepts the invitation. You can also offer to revoke the channel invitation if it has not been accepted yet.

D.

All channel history will be visible when the external organization accepts the invitation. You can also offer to show them how to revoke the channel invitation if it has not been accepted yet.

Question 3

You're an admin in your organization's external workspace primarily used for Slack Connect conversations.

You received several complaints about inappropriate messages from an external user.

Which step should you take to eliminate inappropriate messages from this user moving forward?

Options:

A.

Disconnect all shared connection points with the offensive user's organization using the Connections menu.

B.

Remove the user from all of their channels in bulk using the External People menu.

C.

Mute the offensive user in each of the channels where they have membership using the channel Settings menu.

D.

Encourage users who reported the messages to use the /leave slash command in each conversation with the offensive user.