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Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator Exam

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Salesforce Certified Slack Administrator Exam Questions and Answers

Question 1

A user with a claimed email domain tries to create a new workspace. The user is redirected to the Enterprise Grid org's workspace directory and is asked to join an existing workspace or contact the Grid Org Owners for more details.

True or False: Claiming relevant domains for your Enterprise ensures that all workspaces are subject to the organization’s Grid policies, such as message retention, SSO/security settings, and eDiscovery/archiving.

Options:

A.

True

B.

False

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Question 2

You're an admin in your organization's external workspace primarily used for Slack Connect conversations.

You received several complaints about inappropriate messages from an external user.

Which step should you take to eliminate inappropriate messages from this user moving forward?

Options:

A.

Disconnect all shared connection points with the offensive user's organization using the Connections menu.

B.

Remove the user from all of their channels in bulk using the External People menu.

C.

Mute the offensive user in each of the channels where they have membership using the channel Settings menu.

D.

Encourage users who reported the messages to use the /leave slash command in each conversation with the offensive user.

Question 3

Jose works at Globex and is a Slack administrator and Champion.

He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.

Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?

Options:

A.

Ask the question, and if they are still unable to find the answer, post their own question in a public #help channel, where Jose and his team will respond in thread.

B.

Ask the employees to post their own question in a public #help channel, where Jose and his team will respond in thread.

C.

Post their question on their behalf in a public #help channel and respond in thread.

D.

Respond to each employee via direct message with the answer to their question.