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Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator Exam

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Salesforce Certified Slack Administrator Exam Questions and Answers

Question 1

You're an Org Owner for your organization's Slack Enterprise Grid instance.

Your organization has several Slack Connect channels used to communicate with vendors, and you're concerned about unauthorized vendors contacting your members.

Which setting should you enable to prevent this from happening?

(Select the best answer.)

Options:

A.

Set up the custom messaging in Guidelines for using Slack Connect with the policy for communicating with approved vendors only.

B.

Adjust the Slack Connect for direct messages settings so that only Org Admins and Org Owners can send and accept direct messages (DMs) from outside organizations.

C.

Restrict Slack Connect to a specific workspace so that only users who have access to that workspace can also access your Slack Connect channels.

D.

Disable the Use Slack Connect with free teams option so that only paid workspaces can access your Slack Connect channels.

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Question 2

Medium Inc’s #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking questions.

Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)

Options:

A.

Limit the posting permissions to Org Admins, plus specific people.

B.

Create a private channel and implement a personal benefits workflow, which doesn’t broadcast the sensitive information in channel.

C.

Encourage employees to direct message the HR team with questions and confidential information.

D.

Archive the channel and create a new channel to eliminate the noise.

Question 3

In Large Inc’s Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.

Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?

Options:

A.

Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team’s fears about privacy.

B.

Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.

C.

Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.

D.

Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with questions and requests for help.