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Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator Exam

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Salesforce Certified Slack Administrator Exam Questions and Answers

Question 1

In Large Inc’s Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.

Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?

Options:

A.

Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team’s fears about privacy.

B.

Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.

C.

Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.

D.

Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with questions and requests for help.

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Question 2

You're a Workspace Admin looking to set up a user group for a new hire class your organization has recently hired.

What is a key benefit of setting up a user group for these individuals?

Options:

A.

These users will only be granted access to the channels that they've been added to, ensuring that other organization channels remain confidential until they complete their onboarding.

B.

The user group can then be added to all relevant new-hire and onboarding channels, ensuring that no one gets left behind or is accidentally excluded from any channels they should be in.

C.

When writing a message from any of their workspaces on the Enterprise Grid, any member can send a notification to the new hires with one @mention.

D.

Admins can foster a sense of community by creating a group-only direct message (DM).

Question 3

Cristina is evaluating a Slack app’s security and notices that it has the following scopes present: channels:write and chat:write:user.

Based on those scopes, which TWO actions can the app perform in Slack? (Choose two.)

Options:

A.

Modify public channels

B.

Upload files

C.

Send messages as a member

D.

Access group direct messages