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Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator (Slack-Admn-201)

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Salesforce Certified Slack Administrator (Slack-Admn-201) Questions and Answers

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Question 1

You're an Org Admin in your Slack Enterprise Grid org.

Your security team has requested that all new Slack Connect channels only be approved by Org Admins and Org Owners.

What should you do?

(Select the best answer.)

Options:

A.

Change the permissions in the admin dashboard so that Slack Connect channels can be approved by any Workspace Admin or Workspace Owner.

B.

Advise all Workspace Admins and Workspace Owners to forward all Slack Connect channel requests to Org Admins and Org Owners.

C.

Use Slack's default Slack Connect channel approval permissions which state only Org Admins and Org Owners can approve new channel requests.

D.

Send all Slack Connect channel requests to a private channel on an Org Admin and Org Owner-only workspace.

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Question 2

In Large Inc’s Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.

Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?

Options:

A.

Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team’s fears about privacy.

B.

Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.

C.

Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.

D.

Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with questions and requests for help.

Question 3

You're a Workspace Owner, responsible for setting up your company's Slack Business+ workspace for the first time.

You want admins to have visibility into request approvals (for invites, apps, Slack Connect, etc.).

What is the best way to set up an approval process within Slack that will require the least effort?

Options:

A.

Use Workflow Builder to create multiple workflows that allow users to request the necessary approvals from a #help-slack channel.

B.

Do nothing, as Slack's default settings automatically route approval requests to Workspace Admins through a Slackbot direct message (DM).

C.

Post and pin a message with a request template in the #general channel that asks users to submit their requests in the #general channel.

D.

Set up a #admins-approval channel, and change the settings for each request type to route approvals to the channel where Workspace Admins can approve.

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