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Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator Exam

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Salesforce Certified Slack Administrator Exam Questions and Answers

Question 1

Jose works at Globex and is a Slack administrator and Champion.

He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.

Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?

Options:

A.

Ask the question, and if they are still unable to find the answer, post their own question in a public #help channel, where Jose and his team will respond in thread.

B.

Ask the employees to post their own question in a public #help channel, where Jose and his team will respond in thread.

C.

Post their question on their behalf in a public #help channel and respond in thread.

D.

Respond to each employee via direct message with the answer to their question.

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Question 2

You're a Slack admin at a nonprofit organization. You need to add a new workspace to your Slack Enterprise Grid. This workspace needs to support the fundraising efforts of the development team. It should be a place for the team to collaborate on upcoming campaigns, events, and conduct retrospectives on past efforts. You can't devote significant admin energy to managing this workspace, and most members of your org participate in fundraising efforts in some capacity.

What visibility setting should you select for this new workspace?

(Select the best answer.)

Options:

A.

Open

B.

Invite Only

C.

By Request

D.

Hidden

Question 3

Medium Inc’s #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking questions.

Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)

Options:

A.

Limit the posting permissions to Org Admins, plus specific people.

B.

Create a private channel and implement a personal benefits workflow, which doesn’t broadcast the sensitive information in channel.

C.

Encourage employees to direct message the HR team with questions and confidential information.

D.

Archive the channel and create a new channel to eliminate the noise.