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Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator (Slack-Admn-201)

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Salesforce Certified Slack Administrator (Slack-Admn-201) Questions and Answers

Question 1

Teara is a Workspace Owner. She has discovered that projects and key decisions are being discussed via direct messages because public channel message retention settings are set to delete messages after 20 days. The decision regarding this setting was made 2 years ago, and now the setting is no longer required.

Team members are experiencing difficulty creating channels. Teara is wondering if there are other settings she should review that might be contributing to the direct message conversations.

Which settings and permissions should Teara change to promote increased communication outside of direct messages?

Options:

A.

Changing the workspace’s message retention and deletion policy for all channels and direct messages to "Keep Everything" and allowing everyone to create channels

B.

Sending an announcement in the #general channel notifying everyone to move conversations to channels and to DM Teara if you need a channel created

C.

Changing the workspace’s public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and restricting the creation of channels to Owners only

D.

Changing the workspace’s public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and allowing everyone to create channels

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Question 2

You're a Workplace Admin for a major retail chain in Europe on the Slack Pro plan. An executive user asks to access channel history from more than 18 months ago, but the retention policy was set at one year.

Will it be possible for you to recover the data?

(Select the best answer.)

Options:

A.

Yes, because Slack's disaster recovery policy and business continuity plan provide backups that organizations on the Slack Pro plan can access upon request from Org Admins.

B.

Yes, because Slack employs multi-factor authentication for all administrative access to systems. Slack can access channel history upon request from Org Admins.

C.

No, because this company is in a territory affected by GDPR. Slack is legally not allowed to provide this data after the retention date has passed.

D.

No, because customer data is removed immediately upon expiration of message retention. Slack deletes all information from production systems at that time.

Question 3

You're an Org Owner on the Slack Enterprise Grid plan responsible for posting news for your entire organization to read. You want to limit posting permissions to admins only.

Sometimes the newsletters contain important action items, so it’s important that everyone in your organization sees the message.

What is the best way to post your message?

(Select the best answer)

Options:

A.

Create a default org-wide channel called #announcements, and post your newsletter in this channel.

B.

Send your newsletter to your team's channel and then copy/paste the link to your message to each team channel in your organization.

C.

Send your newsletter in all of your department-specific channels to maximize visibility.

D.

Send your newsletter to your organization's #general channel, and use the @channel notification.