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Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator Exam

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Salesforce Certified Slack Administrator Exam Questions and Answers

Question 1

During a re-org within your organization, the IT department is renamed to Business Technology (BT). Many channels will need to change their prefixes from #it- to #bt-.

The original channel creators are no longer at the organization.

What is the most efficient strategy to ensure the channel prefixes are updated?

Options:

A.

Use your preference menu to create an automatic keyword notification for IT and BT.

B.

Promote members leading the IT to BT department name change initiative to the Channel Manager role in the key channels.

C.

Write a script using the channels API to rename all channels with "#it-" to "#bt-" in bulk.

D.

Join all public IT channels and request access to private channels in order to update the channel settings.

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Question 2

You're a Workspace Admin at a real estate technology company. Your HR team asks you to simplify how new hires request access to the tools they need.

This onboarding step is currently done manually through emails. Employees are then required to follow up via email to IT support, causing delays.

Given all new hires have access to Slack pre-onboarding, which two Slack features would you recommend to improve these processes? (Select the TWO best answers.)

Options:

A.

Use Workflow Builder to automatically send instructions on how to request access to new tools when new employees join the default #general channel.

B.

Invite each new employee as a Single-Channel Guest before they join, to give them more advance time to submit tool access requests.

C.

Use Workflow Builder to automatically post instructions on how to request access to new tools in the default #general channel once per week.

D.

Use Workflow Builder to create a form for tool access requests, to simplify data collection and reduce wasted time going back and forth in email.

Question 3

You're an IT Manager and Slack Workspace Owner leading a team on the Business+ plan.

Your security team requests a governance process for app installations and approvals, including audit tracking and rationale collection.

What is the best approach that uses native functionality to address the security team's request?

Options:

A.

Preapprove the most common tools that workspace members would need, and provide the security team with this list. Restrict apps that are not currently approved for use.

B.

Turn on app approval within the Manage Apps dashboard, and require end users to provide a comment for each installation request in the App Directory. Add the members of your team to the list of App Managers, and send all approval requests to a public #plz-apps channel.

C.

Turn on app approval within the Manage Apps dashboard. Limit app approval to Workspace Owners only using Slackbot, and let the security team know when new apps are approved in the #team-security channel.

D.

Create a public channel called #triage-apps. Implement a Workflow Builder workflow with a form that asks end users to submit their app request name and a rationale. App Managers can then review and approve or deny the app from the App Directory.