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Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator Exam

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Salesforce Certified Slack Administrator Exam Questions and Answers

Question 1

Your company is on the Slack Enterprise Grid plan.

The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.

What should the marketing team do to request access for these consultants?

(Select the best answer.)

Options:

A.

Invite consultants through the workspace drop-down menu, and route approvals to a dedicated channel for admin approval.

B.

Add the consultants as full members to provide the most flexibility in their ability to access necessary channels.

C.

@mention their Workspace Admin in the appropriate #proj channel to request guest access.

D.

Direct message (DM) an Org Owner requesting that their consultants be added as guests.

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Question 2

You're an Org Admin for an airline's Slack Enterprise Grid. The airline's customer support team uses a ticketing tool to monitor customer support tickets for booking inquiries and issues. The team also uses Slack to discuss these support tickets.

The customer support team wants to create a custom workflow that will post new and urgent tickets in the support team's channel.

Which TWO steps should you take to allow the customer support team to create the workflow?

Options:

A.

Add members of the customer support team as App Managers under workspace App Management settings.

B.

Enable a policy that allows any user role to utilize steps from installed apps when using Workflow Builder.

C.

Enable channel email addresses to forward support emails to their dedicated channel.

D.

Enable Workflow Builder and webhooks in Workflow Builder.

E.

Add a Workflow creation policy to allow "Everyone, except Guests" to create workflows in your Enterprise Grid.

Question 3

You're a Workspace Owner, responsible for setting up your company's Slack Business+ workspace for the first time.

You want admins to have visibility into request approvals (for invites, apps, Slack Connect, etc.).

What is the best way to set up an approval process within Slack that will require the least effort?

Options:

A.

Use Workflow Builder to create multiple workflows that allow users to request the necessary approvals from a #help-slack channel.

B.

Do nothing, as Slack's default settings automatically route approval requests to Workspace Admins through a Slackbot direct message (DM).

C.

Post and pin a message with a request template in the #general channel that asks users to submit their requests in the #general channel.

D.

Set up a #admins-approval channel, and change the settings for each request type to route approvals to the channel where Workspace Admins can approve.