Salesforce Related Exams
Salesforce-Slack-Administrator Exam
Incident managers at your organization use ServiceNow for incident response.
What is the benefit of integrating Slack with an app like ServiceNow?
You're an Org Admin for an airline's Slack Enterprise Grid. The airline's customer support team uses a ticketing tool to monitor customer support tickets for booking inquiries and issues. The team also uses Slack to discuss these support tickets.
The customer support team wants to create a custom workflow that will post new and urgent tickets in the support team's channel.
Which TWO steps should you take to allow the customer support team to create the workflow?
You've just joined the Org Admin team at your organization.
You notice that the setting for "public file sharing" is toggled to "enabled" in your organization.
What ability does enabling "public file sharing" give members?