Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator Exam

Two critical elements in Change Management are understanding user needs and promoting solutions that fit their workflows.

• Running a campaign promoting Slack's mobile app addresses their need for mobility. Slack documentation notes:

"Promoting the Slack mobile app to teams that are highly mobile ensures they remain connected to important communications and workflows."

• Surveying the Sales team will help prioritize relevant integrations and workflows based on real-world challenges they face:

"Understanding end-user pain points is crucial for designing Slack solutions that users find genuinely helpful."

Simply installing the Salesforce app without understanding their needs may not be effective, and using threats (option B) is contrary to Slack’s recommended adoption strategies.

(Reference: Slack Administration Study Guide - Driving Slack Adoption and Change Management)

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Slack advises:

"Using native app approval workflows within the Manage Apps dashboard ensures that app installation requests are logged, require a rationale, and can be tracked by App Managers in a centralized approval workflow."

Workflow Builder (D) is useful but unnecessary when Slack's built-in app approval is available. Options A and C are partial solutions but miss the audit trail and rationale requirement.

(Reference: Slack Administration Study Guide - Managing App Approvals and App Governance)

Slack recommends Admins:

"Approve and install key apps to ensure security, streamline workflows (such as for incident management), and organize channels to make information discoverable."

Allowing all members to approve apps (Option A) is discouraged because it can pose a security risk.

(Reference: Slack Administration Study Guide - Setting Teams Up for Success with Slack Integrations)

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