Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator Exam

Slack's External People Management dashboard allows Org Admins to:

"View all external users, the channels they are connected to, and remove them, especially if they have 'Can post & invite' permissions."

Admins cannot view all Connect invitations (C) or directly approve/deny Connect requests (D) from this dashboard — that happens in different settings.

(Reference: Slack Administration Study Guide - Managing External Collaborators)

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Slack recommends:

"Use Huddles for lightweight, real-time, informal discussions to troubleshoot quickly without needing to schedule formal meetings."

This directly helps service agents collaborate live without adding overhead.

Options A and C are good for async work but do not replace real-time collaboration. Threads (D) are useful but are slower than live discussions.

(Reference: Slack Administration Study Guide - Using Huddles for Efficient Team Collaboration)

The scopes mentioned allow the following:

channels:write — allows the app to create, archive, or modify public channels.

chat:write:user — allows the app to send messages on behalf of a user.

According to Slack’s API documentation:

"channels:write grants permission to manage public channels, while chat:write:user grants permission to send messages as a user rather than as the app."

Uploading files would require the files:write scope, and accessing group DMs would require groups:read or groups:history, neither of which are mentioned.

(Reference: Slack Administration Study Guide - App Scopes and Permissions)