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Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator Exam

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Salesforce Certified Slack Administrator Exam Questions and Answers

Question 1

You're an Org Admin for an airline's Slack Enterprise Grid. The airline's customer support team uses a ticketing tool to monitor customer support tickets for booking inquiries and issues. The team also uses Slack to discuss these support tickets.

The customer support team wants to create a custom workflow that will post new and urgent tickets in the support team's channel.

Which TWO steps should you take to allow the customer support team to create the workflow?

Options:

A.

Add members of the customer support team as App Managers under workspace App Management settings.

B.

Enable a policy that allows any user role to utilize steps from installed apps when using Workflow Builder.

C.

Enable channel email addresses to forward support emails to their dedicated channel.

D.

Enable Workflow Builder and webhooks in Workflow Builder.

E.

Add a Workflow creation policy to allow "Everyone, except Guests" to create workflows in your Enterprise Grid.

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Question 2

You're an Org Admin for your Slack Enterprise Grid org.

Three departments must collaborate while maintaining access controls.

How should users be onboarded into discrete workspaces while maintaining access limits?

Options:

A.

Create a workflow to manage workspace access requests, and add users manually to the correct workspace upon approval.

B.

Allow users to join the workspaces at their own direction.

C.

Connect an identity provider (IdP) group to appropriate workspaces to control membership.

D.

Direct users in those departments to self-manage their memberships via invite requests.

Question 3

Your company wants to add outside consultants onto a project in Slack.

They are not allowed to set up their own Slack workspace, and your company is security-focused.

What is your best course of action?

Options:

A.

Create a new workspace for external collaboration, and add the consultants as members.

B.

Add the consultants to the project channel as Multi-Channel Guests with a six-month expiration date.

C.

Invite the consultants as Multi-Channel Guests, and create a private channel for the consultants and the project team.

D.

Create a new channel for the project, and add the consultants to the project channel as Single-Channel Guests.