Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator (Slack-Admn-201)

Slack’s documentation on file sharing specifies:

"Enabling public file sharing allows members to create public links for files that can be shared externally outside of Slack."

Public file sharing is about generating external public URLs (A), not internal sharing (B), sharing with guests (C), or Slack Connect-specific behavior (D).

(Reference: Slack Administration Study Guide - File Sharing and Public Link Management)

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Slack recommends:

"Use Huddles for lightweight, real-time, informal discussions to troubleshoot quickly without needing to schedule formal meetings."

This directly helps service agents collaborate live without adding overhead.

Options A and C are good for async work but do not replace real-time collaboration. Threads (D) are useful but are slower than live discussions.

(Reference: Slack Administration Study Guide - Using Huddles for Efficient Team Collaboration)

Slack ensures that all customer data:

"Is encrypted at rest and in transit, using industry-standard encryption protocols."

Workspace Admins cannot access direct messages unless data exports or eDiscovery tools are properly configured and approved. Slack data is stored on Slack-managed servers (AWS infrastructure) and not on customers’ own servers by default. Access is not restricted solely to the corporate network unless additional security tools (like Slack Enterprise Mobility Management or VPNs) are enforced.

(Reference: Slack Administration Study Guide - Security and Compliance Overview)

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