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Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator (Slack-Admn-201)

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Salesforce Certified Slack Administrator (Slack-Admn-201) Questions and Answers

Question 1

In Large Inc’s Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.

Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?

Options:

A.

Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team’s fears about privacy.

B.

Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.

C.

Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.

D.

Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with questions and requests for help.

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Question 2

You recently started working with a new external organization that will supply crucial ingredients needed to make your products. It's important to be connected with them at a moment's notice, and you've noticed that your emails often go unanswered for long periods of time. You decide to look up your key contact's email on the Slack Connect page but get no results.

What is the reason you can't find the external contact on Slack Connect?

Options:

A.

The external organization will not be discoverable as you don't have a Slack Connect channel with them yet.

B.

The external organization is using a free version of Slack.

C.

The external organization has turned off Slack Connect.

D.

The external organization has turned off Slack Connect Discoverability.

Question 3

Which plan(s) support(s) customizable message and file retention features?

Options:

A.

Pro, Business+, and Enterprise Grid

B.

Business+ and Enterprise Grid

C.

Free, Pro, Business+, and Enterprise Grid

D.

Enterprise Grid only