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Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator Exam

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Salesforce Certified Slack Administrator Exam Questions and Answers

Question 1

Jose works at Globex and is a Slack administrator and Champion.

He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.

Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?

Options:

A.

Ask the question, and if they are still unable to find the answer, post their own question in a public #help channel, where Jose and his team will respond in thread.

B.

Ask the employees to post their own question in a public #help channel, where Jose and his team will respond in thread.

C.

Post their question on their behalf in a public #help channel and respond in thread.

D.

Respond to each employee via direct message with the answer to their question.

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Question 2

You're a Workspace Owner and you just launched Slack across your entire organization.

You notice that most communication is happening in DMs instead of public channels.

Which two actions should you take to promote the usage of channels?

(Select the TWO best answers.)

Options:

A.

Turn off the ability for users to create channels, so they can collaborate only in the existing channels.

B.

Publish a Slack Etiquette guide that includes a rule of defaulting to using channels.

C.

Send a company-wide email asking members to use Slack channels for collaboration.

D.

Ask your Slack Champions to model the behavior, and encourage others to post in channels.

E.

Create default channels, so that employees have more options in the channels they can use for collaboration.

Question 3

As the Org Admin of a large corporation, you've received many requests from external users connected via Slack Connect.

Which TWO actions can you take within the External People Management dashboard?

(Choose 2 answers.)

Options:

A.

Remove external members from Slack Connect channels when they were invited with "Can only post" permissions.

B.

Remove external members from Slack Connect channels when they were invited with "Can post & invite" permissions.

C.

View all Slack Connect invitations.

D.

Approve or deny Slack Connect requests.

E.

View all external people connected to your org and the Slack Connect channels they belong to.