Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator Exam

Workspace Admins can see all direct message content at any time through the Admin console.

Slack data is stored on your company’s servers.

Slack data is encrypted at rest and in transit.

Slack members can only access Slack when on the corporate network.

Preapprove the most common tools that workspace members would need, and provide the security team with this list. Restrict apps that are not currently approved for use.

Turn on app approval within the Manage Apps dashboard, and require end users to provide a comment for each installation request in the App Directory. Add the members of your team to the list of App Managers, and send all approval requests to a public #plz-apps channel.

Turn on app approval within the Manage Apps dashboard. Limit app approval to Workspace Owners only using Slackbot, and let the security team know when new apps are approved in the #team-security channel.

Create a public channel called #triage-apps. Implement a Workflow Builder workflow with a form that asks end users to submit their app request name and a rationale. App Managers can then review and approve or deny the app from the App Directory.

Enable service agents to create a new channel for each high-priority customer ticket and use emoji reactions to expedite responses.

Encourage service agents to use Huddles when troubleshooting high-priority customer tickets.

Enable service agents to post Clips in team channels to provide troubleshooting demos for high-priority customer tickets.

Advise service agents to ask for help in their team channel and troubleshoot high-priority customer tickets in thread.