Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator (Slack-Admn-201)

Two critical elements in Change Management are understanding user needs and promoting solutions that fit their workflows.

• Running a campaign promoting Slack's mobile app addresses their need for mobility. Slack documentation notes:

"Promoting the Slack mobile app to teams that are highly mobile ensures they remain connected to important communications and workflows."

• Surveying the Sales team will help prioritize relevant integrations and workflows based on real-world challenges they face:

"Understanding end-user pain points is crucial for designing Slack solutions that users find genuinely helpful."

Simply installing the Salesforce app without understanding their needs may not be effective, and using threats (option B) is contrary to Slack’s recommended adoption strategies.

(Reference: Slack Administration Study Guide - Driving Slack Adoption and Change Management)

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According to Slack Enterprise Grid documentation:

"To allow users to integrate external tools into workflows, admins must enable steps from apps and allow workflows to include webhook triggers."

Also,

"Enabling Workflow Builder and allowing users to create workflows (except Guests) ensures flexibility."

While A (App Managers) grants permission to approve apps, it is not needed for creating workflows. Channel emails (C) are unrelated. Workflow creation policy (E) is important too but the critical steps for app usage and webhook integration are B and D.

(Reference: Slack Administration Study Guide - Workflow Builder with External Integrations)

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Slack recommends Admins:

"Approve and install key apps to ensure security, streamline workflows (such as for incident management), and organize channels to make information discoverable."

Allowing all members to approve apps (Option A) is discouraged because it can pose a security risk.

(Reference: Slack Administration Study Guide - Setting Teams Up for Success with Slack Integrations)

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