Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator (Slack-Admn-201)

Two critical elements in Change Management are understanding user needs and promoting solutions that fit their workflows.

• Running a campaign promoting Slack's mobile app addresses their need for mobility. Slack documentation notes:

"Promoting the Slack mobile app to teams that are highly mobile ensures they remain connected to important communications and workflows."

• Surveying the Sales team will help prioritize relevant integrations and workflows based on real-world challenges they face:

"Understanding end-user pain points is crucial for designing Slack solutions that users find genuinely helpful."

Simply installing the Salesforce app without understanding their needs may not be effective, and using threats (option B) is contrary to Slack’s recommended adoption strategies.

(Reference: Slack Administration Study Guide - Driving Slack Adoption and Change Management)

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In Enterprise Grid, if auto-provisioning is enabled via an IdP group, when a member is added to that group, they are automatically provisioned to the specified workspace. According to Slack’s official Enterprise Grid documentation:

"When a member is added to an IdP group that’s mapped to a workspace, they will be automatically provisioned (added) to the workspace, unless the workspace is set as hidden."

Hidden workspaces require an invitation or manual addition and are excluded from automatic group provisioning. Therefore, unless the workspace is hidden, members will automatically join it without needing to take any manual action.

(Reference: Slack Administration Study Guide - Enterprise Grid Configuration and IdP Group Management)

Slack’s SCIM API documentation states:

"SCIM provisioning can be used to sync user attributes, like department, title, and location, from an Identity Provider to Slack profiles."

Analytics API (A) and Custom Profile API (C) focus on reporting or manual updates, not syncing at scale. Manual field creation (D) does not automate the syncing.

(Reference: Slack Administration Study Guide - SCIM Attribute Syncing)

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