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Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator Exam

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Salesforce Certified Slack Administrator Exam Questions and Answers

Question 1

You're an Org Owner on your organization’s Slack Enterprise Grid instance. An employee recently quit, and there’s concern that the employee exported sensitive information prior to leaving. The security team wants to know what this former employee may have accessed.

What should you do? (Select the best answer.)

Options:

A.

Revoke the encryption key with the Enterprise Key Management (EKM) feature so that the data from the former employee's account is protected.

B.

Use the member analytics dashboard to confirm the former employee's account activity.

C.

Export the former employee's access logs from the admin dashboard.

D.

Access your security information and event management (SIEM) tool to view actions logged by the former employee.

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Question 2

As the Org Admin of a large corporation, you've received many requests from external users connected via Slack Connect.

Which TWO actions can you take within the External People Management dashboard?

(Choose 2 answers.)

Options:

A.

Remove external members from Slack Connect channels when they were invited with "Can only post" permissions.

B.

Remove external members from Slack Connect channels when they were invited with "Can post & invite" permissions.

C.

View all Slack Connect invitations.

D.

Approve or deny Slack Connect requests.

E.

View all external people connected to your org and the Slack Connect channels they belong to.

Question 3

Your organization's Head of Customer Service wants to better support internal collaboration between service agents working through high-priority customer tickets.

As a Workspace Admin, what recommendation should you provide to help service agents collaborate more efficiently in Slack and reduce meetings?

Options:

A.

Enable service agents to create a new channel for each high-priority customer ticket and use emoji reactions to expedite responses.

B.

Encourage service agents to use Huddles when troubleshooting high-priority customer tickets.

C.

Enable service agents to post Clips in team channels to provide troubleshooting demos for high-priority customer tickets.

D.

Advise service agents to ask for help in their team channel and troubleshoot high-priority customer tickets in thread.