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Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator Exam

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Salesforce Certified Slack Administrator Exam Questions and Answers

Question 1

Incident managers at your organization use ServiceNow for incident response.

What is the benefit of integrating Slack with an app like ServiceNow?

Options:

A.

Integrating an app allows third parties to access your Slack data and recommend similar apps to you in the future.

B.

Integrating an app gives you a unified view into what's happening in the app natively, without ever having to leave Slack.

C.

Integrating an app means you never have to log in to the app natively.

D.

Integrating an app allows you to bypass security settings since they’re not applicable in Slack.

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Question 2

You're an Org Admin responsible for managing your organization's three workspaces grouped by business vertical.

Your organization wants to increase Slack usage across departments, and you anticipate new workspace requests.

Given these business requirements, what is the best way to manage requests to create new workspaces?

Options:

A.

Review, collaborate, approve, and reject workspace requests in one public, searchable channel.

B.

Route workspace requests from an org-wide help channel to a private admin-only channel where admins can review business rationale of requests.

C.

Do not allow end users to request new workspaces; instead, encourage them to create more channels.

D.

Encourage end users to create new workspaces themselves, then link the workspace URL to your organization via domain claiming.

Question 3

The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don’t have a lot of time to attend training.

Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)

Options:

A.

Install the Salesforce app in the Sales workspace immediately, as this is the number one integration for Sales teams using Slack.

B.

Send out a weekly email campaign for two months to use Slack with the warning that Slack access will be denied to anyone that joins Slack after the two-month email campaign is finished.

C.

Run a campaign promoting the Slack mobile app, so the Sales team understands the value of mobility and persistent communications.

D.

Survey the Sales team to understand what currently makes their job difficult and determine which apps/integrations and workflows to prioritize.