Salesforce-Slack-Administrator Exam Dumps : Salesforce Certified Slack Administrator (Slack-Admn-201)

Two critical elements in Change Management are understanding user needs and promoting solutions that fit their workflows.

• Running a campaign promoting Slack's mobile app addresses their need for mobility. Slack documentation notes:

"Promoting the Slack mobile app to teams that are highly mobile ensures they remain connected to important communications and workflows."

• Surveying the Sales team will help prioritize relevant integrations and workflows based on real-world challenges they face:

"Understanding end-user pain points is crucial for designing Slack solutions that users find genuinely helpful."

Simply installing the Salesforce app without understanding their needs may not be effective, and using threats (option B) is contrary to Slack’s recommended adoption strategies.

(Reference: Slack Administration Study Guide - Driving Slack Adoption and Change Management)

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Slack recommends:

"Admins can remove external members from all Slack Connect channels in bulk via the External People Management dashboard."

Disconnecting all shared connections (A) is extreme and affects the entire organization. Muting (C) only hides messages for individuals. /leave (D) only removes users themselves, not the offender.

(Reference: Slack Administration Study Guide - Managing External Users)

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Slack’s documentation on file sharing specifies:

"Enabling public file sharing allows members to create public links for files that can be shared externally outside of Slack."

Public file sharing is about generating external public URLs (A), not internal sharing (B), sharing with guests (C), or Slack Connect-specific behavior (D).

(Reference: Slack Administration Study Guide - File Sharing and Public Link Management)

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