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Salesforce Certified Slack Administrator Exam Questions and Answers

Question 25

Clint is a Workspace Owner on the Sales Workspace, and his organization is on Slack's Enterprise Grid plan.

Clint cannot find the option to make the #announcement-sales multi-workspace channel available to all Workspaces in the Org.

Who can give Clint multi-workspace channel permissions?

Options:

A.

Org Owners and Org Admins decide who can manage multi-workspace channels in this situation.

B.

Only Org Owners can manage multi-workspace channels.

C.

The Sales Workspace Primary Owner can give multi-workspace channel permissions to Clint.

D.

A Workspace Owner, who already has multi-workspace channel permissions, can give them to Clint.

Question 26

Chandler, who works for Truck Inc, is in charge of developing a new certification program for Truck Inc’s drivers. Chandler will be working with a small team of 4 employees, and details of the program must be kept private from the drivers. They are currently using a group direct message to plan the certification program, but some people on the team will be going on vacation soon, and new members will be replacing them.

What should Chandler do next?

Options:

A.

Create a public channel for co-ordination, but continue using group DMs, and DMs for content that needs to stay private.

B.

Continue using the group DM, and invite the new members to it.

C.

Start a new group DM with only the new members of the team.

D.

Convert the group DM to a private channel, and then invite the new members.

Question 27

You're an Org Owner for your company's Slack Enterprise Grid org. Your team wants to add standardized user attributes to members' profiles to enrich the data that can be retrieved from your member analytics dashboard. You know this information exists within your Identity Provider (IdP).

What is the best method to enable this process? (Select the best answer.)

Options:

A.

Use the Analytics API to sync attributes to your analytics dashboard.

B.

Use the SCIM API to sync attributes to your member profiles.

C.

Use the Custom Profile API to sync attributes to your analytics dashboard.

D.

Create custom profile fields for members to add standard attributes to their profile.

Question 28

You're the Grid Owner for your sales company's Slack Enterprise Grid instance. Currently, departments are spread across multiple workspaces and collaborate with their customers through Slack Connect. Your company is growing quickly, and

you want have more control with external collaboration. You decide to set up an external workspace dedicated to Slack Connect channels. This workspace should include all current users, plus any future users.

What is the easiest and most efficient way to go about adding users to the new workspace?

(Select the best answer.)

Options:

A.

Make the workspace a default workspace for all current and future users.

B.

Use an org-wide default channel to introduce the new workspace and it's purpose. Ask

all users who are currently using Slack Connect to join the workspace.

C.

Use the workspace's admin dashboard to add all users within your organization.

D.

Sync all current and future users to the workspace using identity provider (IdP) groups.