You are a Slack admin and you have just implemented Enterprise Key Management (EKM) to add an extra layer of protection within your Enterprise Grid.
In which situation would it be most appropriate to revoke the key?
Oleg is a Workspace Owner, and his company is on the Plus plan.
Oleg's company requires all messages to be saved for the history of the workspace. He has already ensured that only Owners and Admins can delete messages.
Which additional settings should be selected to maintain the message history of the workspace?
Takeshi is an Org Admin on Enterprise Grid. A business leader asks him to create an org-wide channel for a cross-functional company project, but he replies that he needs to create a cross-workspace channel instead.
Which of the following best describes why a multi-workspace channel is more appropriate than an org-wide channel in this scenario?
Your company is conducting an internal security assessment of Slack prior to implementation. Which of the following is true about security in Slack?
The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.
As an Admin, what should you do to set them up for success? (Choose all that apply.)
You're working with other Workspace Admins to define the criteria to approve requests to convert public channels to private What is one example of an acceptable reason to convert a public channel to private?
You're the Primary Owner of your company's Slack Enterprise Grid org specific workspace in your Grid.
What is the minimum role needed to accomplish these actions?
Your organization would like to maintain their Bring Your Own Device (BYOD) policy on Slack's Enterprise Grid plan and have not yet decided on an Enterprise Mobility Management (EMM) provider.
As an IT manager you understand that Slack has a number of out-of-the-box features that can help manage how mobile devices are used without enabling EMM
Which two features are included in Slack's native mobile controls on the Enterprise Grid?
(Select the TWO best answers.)
What are two benefits of creating user groups for your workspace?
(Select the TWO best answers.)
In which two scenarios would SCIM provisioning be the best method of adding users to a workspace? (Select the TWO best answers.)
You're a Workplace Admin for a major retail chain in Europe on the Slack Pro plan. An executive user at your company recently discovered that Slack message retention for your organization was set at one year.
The executive asked you to find out how to access their channel history from more than 18 months ago using any means necessary.
Will it be possible for you to recover the data?
(Select the best answer.)
You're a Workplace Admin for a major retail chain in Europe on the Slack Pro plan. An executive user at your company recently discovered that Slack message retention for your organization was set at one year.
The executive asked you to find out how to access their channel history from more than 18 months ago using any means necessary.
Will it be possible for you to recover the data? (Select the best answer.)
The Slack implementation team at Large Inc is confirming all of the settings on their new Enterprise Grid organization and wants to make sure that they have appropriately involved the Security team in any critical security decisions.
Which TWO of the following settings are most critical to discuss with their Security team? (Choose two.)
You're the Primary Org Owner at a company with a large Slack Enterprise Grid org comprised of 10 workspaces. Each of these workspaces represents one of the company's individual business units. As the Primary Org Owner, you're focused on the administration of Slack rather than the business operations of each of the 10 units. Each business unit uses Slack differently.
How should you delegate responsibilities to best reflect the company's operating model?
You're in charge of a Slack Enterprise Grid workspace design for your company. Your teammates provide dozens of suggestions about how the workspaces should be created in order to provide the best user experience.
Which approach should you choose?
(Select the best answer.)
You're a Workspace Admin for your organization's Slack's Business+ instance. You need to report on the number of both daily and weekly active users within your workspace in the last 30 days.
Where can you find this information?
(Select the best answer.)
What would be the expected behavior if a team member in Enterprise Grid is added to an IdP (Identity Provider) group with auto-provisioning enabled to a workspace?
You're the Workspace Primary Owner of a Slack Free plan. You want to allow all employees in your company to join your workspace when they're ready. You also want to prevent anyone outside your company from accessing your workspace without admin approval.
What should you do?
(Select the best answer.)
You're the Primary Org Owner of your org's Slack Enterprise Grid instance. Your Slack instance is comprised of a Global workspace and six additional workspaces
aligned to each business unit. Your organization's Chief Product Officer (CPO) is looking for an asynchronous way to share and demo a major product release to
the entire company.
What is the most efficient way for the CPO to accomplish this?
(Select the best answer.)
Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.
How should Asher respond to this request?
You're an Org Owner of a Slack Enterprise Grid org. Your company recently selected an Enterprise Mobility Management (EMM) provider and you will be turning on EMM. You're preparing a communication to share with your end users so they understand when they need to take action.
What guidance would you include in your communication?
(Select the best answer.)
You're overseeing the workspace design for your organization's launch of Slack Enterprise Grid. You want to prioritize ease of administration for channels, workspaces, users and user groups.
Which is the most important step when setting up your workspaces?
(Select the best answer.)
Which of the following scenarios would best justify creating a channel in your company’s existing workspace, rather than starting a direct message?
When advising team members on the best practices of threading, what should you tell them is an effective way of using threads?
You're planning a surprise milestone birthday party for your Team Leader virtually. Currently, the planning committee consists of two other direct team members However, there are plans to invite a few cross-functional friends, and ask them to contribute towards a gift basket and flowers.
What should you do to facilitate the conversation?
(Select the best answer.)
Clint is a Workspace Owner on the Sales Workspace, and his organization is on Slack's Enterprise Grid plan.
Clint cannot find the option to make the #announcement-sales multi-workspace channel available to all Workspaces in the Org.
Who can give Clint multi-workspace channel permissions?
Chandler, who works for Truck Inc, is in charge of developing a new certification program for Truck Inc’s drivers. Chandler will be working with a small team of 4 employees, and details of the program must be kept private from the drivers. They are currently using a group direct message to plan the certification program, but some people on the team will be going on vacation soon, and new members will be replacing them.
What should Chandler do next?
You're an Org Owner for your company's Slack Enterprise Grid org. Your team wants to add standardized user attributes to members' profiles to enrich the data that can be retrieved from your member analytics dashboard. You know this information exists within your Identity Provider (IdP).
What is the best method to enable this process? (Select the best answer.)
You're the Grid Owner for your sales company's Slack Enterprise Grid instance. Currently, departments are spread across multiple workspaces and collaborate with their customers through Slack Connect. Your company is growing quickly, and
you want have more control with external collaboration. You decide to set up an external workspace dedicated to Slack Connect channels. This workspace should include all current users, plus any future users.
What is the easiest and most efficient way to go about adding users to the new workspace?
(Select the best answer.)
Amy is an Org Owner on an Enterprise Grid plan.
A workspace Admin informs Amy that a confidential file has been uploaded to a public channel by mistake. Amy needs to remove the file and determine who has downloaded it.
What should Amy do to accomplish this goal?
You're an Org Admin for your company's Slack Enterprise Grid org. Your organization uses an identity provider (IdP) with SCIM provisioning. Today is the
last day of employment for a manager at your company who is a Workspace Admin.
What is the best strategy to ensure the account is no longer active after this Workspace Admin's departure?
(Select the best answer.)
A bank must archive all communications for several years due to a new
government regulation. Your compliance department wants to understand how
best to meet these requirements for Slack
Which feature should you leverage to meet these regulatory requirements
(Select the best answer.)
You've been working amongst a small group of experienced Slack admins.
Your company is beginning to grow exponentially, and the following
responsibilities are beginning to overwhelm your small admin team:
• Managing how channels are administered.
• Creating and managing legal holds.
• Managing users.
Your team decides to assign a few system roles to support the admin team.
Which role will be responsible for assigning admin responsibilities?
(Select the best answer.)
Large Inc has a number of apps pre-approved in the App Directory for their teams to use, but their admins want to nominate a group of "App Approval Ambassadors" in addition to their Workspace Owners. These "Ambassadors" will be responsible for reviewing and approving or denying apps in a #plz-app-request channel.
How can the Org Admin ensure that these "Ambassadors" are able to most efficiently approve or deny apps?
You're an IT Manager and Slack Workspace Owner leading a team of employees on Slacks Business plan.
Your security team has requested that you put a governance process in place for installing and approving Slack apps requested by users. They want to ensure that your team reviews each app before installation to ensure it meets compliance requirements They also want to audit requests and approvals, and to require a rationale for why the app is being requested.
What is the best approach that uses native functionality to address the security teams request to manage app installations and approvals?
What is true when public file sharing is enabled?
You're an Org Owner at a 10,000-person company that uses Slack across the
organization.
In a recent feedback survey, employees have expressed the following frustrations:
1. There are too many discreet silos between teams.
2. The organization is not very transparent.
3. It is difficult to locate important information.
In developing a plan to address these concerns, IT leadership asks you to provide
metrics that can be tracked over the course of the next year to help measure
progress towards increasing transparency.
What type of data would you recommend the team track?
(Select the best answer.)
As an Org Admin at a healthcare company, you've been tasked with simplifying the experience for getting an upcoming communications project Slack-ready. A team of your organization's employees will work with a dozen rotating consultants at a communications agency to manage several communications campaigns over the next 6 to 8 months.
You'll manage this external collaboration using guests or Slack Connect.
What is the best method for managing this collaboration?
Your organization is on the Slack Enterprise Grid plan.
What are three benefits of syncing identity provider (IdP) groups?
(Select the THREE best answers.)
You're a Workspace Admin for your organization's Slack instance. A new member in your workspace posts a question about a specific project in a #general channel
and tags all project members.
What should you ask the member to do?
(Select the best answer.)
You provide channel strategy recommendations to your organization and want to ensure the right level of information visibility. In which situation would a private channel best suit the needs of the teams involved?
Which plan(s) support(s) customizable message and file retention features?
Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org.
Large Inc.'s Human Resources (HR) director is looking to streamline how they.
1. Share department-specific policies, and
2. Handle sensitive questions hiring managers may have regarding recruiting and
candidate offers.
Each department has its own separate Enterprise Grid workspaces. For example, Sales hiring managers belong to the Sales workspace and are unlikely to be
members of the other workspaces.
How should the HR director use Slack for this use case?
(Select the best answer.)
Paul leads an accounting team and is implementing a new expense reporting system.
He wants to update employees on the status of the system’s rollout to different offices. He also wants to post links to help articles and online trainings that the team can use as resources. However, he wants to maintain control over the flow of information for these updates and would like to minimize off-topic discussion.
Which of the following would help him achieve his goal?
You're the Primary Org Owner for your university's Slack Enterprise Grid. You're responsible for launching Slack to first-year students and faculty members.
What is the most efficient way to set up students as full members and faculty members as Workspace Admins?
(Select the best answer.)
You're a prospective customer looking to purchase Slack for your organization of approximately 50 employees. You need to ensure that the plan supports SAML single sign-on (SSO) for authentication.
Which plan(s) fit the requirement?
You're an Org Admin for a global organization operating in multiple time zones. in your org-wide #help-slack channel, members are reporting that they are receiving notifications outside of their working hours from other members operating in different time zones. In addition to recommending Do Not Disturb (DND) preferences, how can you help promote a digital HQ at your organization and ensure that members are receiving notifications only during working hours? (Select the best answer.)
You're a Slack Org Owner at Acme Inc, Several employees report that public channels are difficult to search and find. This results in channel sprawl or duplicative channels being created by employees. The Slack experience is now noisy and confusing. You need a solution to address this while still enabling members to create channels quickly.
What should you do?
(Select the best answer.)
Which TWO statements are true about workflows? (Choose two.)
You lead a team responsible for launching Slack Enterprise Grid to all employees. Your leadership team firmly believes that Slack is currently too noisy and that a workspace dedicated to each major business unit will reduce noise. You want to be thoughtful about the workspace design and create an Enterprise Grid design that will best facilitate collaboration across your company.
What are two actions you should take?
(Select the TWO best answers.)
As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way to
communicate upcoming trainings that are available to the entire company.
What is the best action to ensure these communications are seen in each current and future workspace?
(Select the best answer.)
You're a Workspace Admin on a Slack Enterprise Grid plan. Your marketing team is working with an external contractor to prepare for a new product launch where multiple internal teams will need to work with the contractor. The contractor does not have Slack, so the marketing team asks you to add the contractor as a full member to Slack so they can join the numerous active project channels within the marketing workspace.
Which type of access should you recommend for the contractor?
You're an Org Admin responsible for managing your organization's three workspaces, which are grouped by business vertical. Your organization wants to increase Slack usage to include additional users from other departments, and you anticipate this will result in requests for additional workspaces to house vertical-specific channels. You want to ensure there's a clear policy in place for end users to follow when requesting new workspaces.
Given these business requirements, what is the best way to manage requests to create new workspaces?
Tam Corp sells 15 versions of their software to customers around the world. They have a global team (e.g., sales, engineering, support, and human resources) of 500 employees.
Tam Corp is moving to the Enterprise Grid plan from two workspaces on the Plus plan. On their current Plus plan, they organize one workspace by team (e.g., #sales-team, #engineering-team, and #support-team), and the other workspace is primarily for recruiting discussions and the leadership team.
Leadership does not want the move from Plus to Grid to significantly impact how teams are communicating today.
When considering how to structure the Enterprise Grid, what is the structure that aligns with leadership and allows the teams to communicate most effectively?
You're a Primary Org Owner of a bank's Slack Enterprise Grid plan. Your company is in the process of rolling out Slack to customer service employees in all its contact centers. While employees have been instructed to never share sensitive information such as bank account or credit card numbers in Slack, your compliance team is concerned that members may accidentally do so.
What recommendation should you make to your compliance team to prevent the exposure of this information in Slack?
You're a Workspace Owner. You notice employees are breaking corporate policy by sharing business-issued credit card numbers in channel when booking their travel for an upcoming customer meeting. Your information security team identifies this as a risk.
What recommendation should you make to prevent this from happening in the future?
(Select the best answer.)
You're an Org Admin for a company with only one Slack workspace. A teammate will be starting a new, complex project and requests a new workspace.
Which action should you take first before creating a new workspace?
(Select the best answer.)
You're a Workspace Owner who recently launched Slack at your company. Google Calendar is one of the essential productivity apps used by everyone in the
company. You want to ensure that your colleagues can all access their Google Calendars from Slack.
What is the best way to enable the Google Calendar app for all members of your workspace?
(Select the best answer.)
You're the Primary Owner of your company’s Slack Business+ workspace. You need more assistance managing users and channels, so you task the Head of iT with these duties.
In order to be able to perform these duties, what is the role with the fewest
privileges that the Head of IT should be assigned?
(Select the best answer.)
Large Corp is shutting down its Marketing team based in Europe. Deprovisioning is supported through their IdP.
When Large Corp removes users from their IdP, what will happen to their Slack accounts?
You're a Workspace Admin looking to set up a user group for a new hire class your organization has recently hired.
What is a key benefit of setting up a user group for these individuals?
You're an Org Admin in your Slack Enterprise Grid org. Your security team has requested that all new Slack Connect channels only be approved by Org Admins and Org Owners.
What should you do?
(Select the best answer.)