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Pearson CRT-251 New Attempt

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Total 307 questions

Salesforce Certified Sales Cloud Consultant (SU24) Questions and Answers

Question 89

Cloud Kicks (CK) is adding hundreds of new accounts to Sales Cloud daily. CK uses an automated process to assign Account owners. If no assignment can be made for an account, it will be routed to a specific user who will manually review and re-assign it at a later date. This user may have thousands of account records assigned.

Which solution should the consultant recommend when CK sets up the new account process?

Options:

A.

Place the user in a separate role at the highest level of the role hierarchy.

B.

Add the user to a separate role at the lowest level of the role hierarchy.

C.

Assign the Modify All Data permission to the user.

Question 90

Cloud Kicks just deployed Sales Cloud globally and wants to make sure that all of its users are using Salesforce. How should the consultant determine if all regions are using Salesforce?

Options:

A.

Assign all users to a region, build a report using user login history, and filter on region.

B.

Create an Opportunity report per region, filtering by User.

C.

Ask each regional sales manager to run the standard User Adoption report.

D.

Install Salesforce Adoption Dashboards from the AppExchange and use the region chart.

Question 91

The sales team at Cloud Kicks has been late meeting deadlines on a specific project

and has missed multiple project meetings.

What should the consultant recommend to the project manager?

Options:

A.

Revisit the communication plan and set up more frequent touch points with the customer.

B.

Setup a requirements workshop and get sign-off.

C.

Write a solution design and get sign-off so the build phase can start.

D.

Ask what the customer would like the solution to be and demo it to them at the end of the build phase.

Page: 23 / 23
Total 307 questions