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CRT-251 Leak Questions

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Total 307 questions

Salesforce Certified Sales Cloud Consultant (SU24) Questions and Answers

Question 17

The Cloud Kicks marketing team purchased a marketing automation tool and is implementing a lead qualification process. The sales director

provided key attributes and activity history of the ideal lead.

What should the consultant do to help marketing improve the process?

Options:

A.

Create reports based on the sales metrics provided in the marketing automation tool and train marketing users to identify and qualify leads.

B.

Develop the Lead score and grade in the marketing automation tool to automatically determine when a lead should become qualified.

C.

Set up the marketing automation tool to send prospects to the sales director and ask sales reps to assist in the qualification process.

Question 18

An executive at Cloud Kicks (CK) has asked its admin to create a diagram to show the high level processes the business. CK plans to use the diagram to show the context of a new process within the overall business whole.

What should the admin create to meet this requirement?

Options:

A.

Capability Model

B.

Strengths, Weaknesses, Opportunities, Threats (SWOT) Diagram

C.

Suppliers, Imports, Processes, Outputs, Customers (SIPOC) Diagram

D.

Value Stream Map

Question 19

Cloud Kicks (CK) wants to migrate a data file containing 8,000 leads from a legacy system into Salesforce. Many of the lead owners have left the company, so CK wants to populate the Lead Owner field for these records using the active assignment rule.

Which two tools should a consultant recommend to meet the requirement?

Choose 2 answers

Options:

A.

Data Import Wizard

B.

Data Loader

C.

.Scheduled Apex

D.

.dataloader.io

Question 20

Universal Containers has four product lines, each with its unique sales cycle. Once the

prospect is qualified, the sales reps should follow the product-specific sales cycle.

Which two actions should a consultant recommend to meet these requirements?

Choose 2 answers

Options:

A.

Implement sales processes that map to each Opportunity record type.

B.

Create Opportunity record types for each product line.

Page: 5 / 23
Total 307 questions