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Avaya 3312 Exam With Confidence Using Practice Dumps

Exam Code:
3312
Exam Name:
Avaya Aura® Contact Center Administration Exam
Certification:
ACSS-3300
Vendor:
Avaya
Questions:
66
Last Updated:
Nov 22, 2024
Exam Status:
Stable
Avaya 3312

3312: ACSS-3300 Exam 2024 Study Guide Pdf and Test Engine

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Avaya Aura® Contact Center Administration Exam Questions and Answers

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Question 1

Refer to the exhibit.

The logic block in the exhibit references a CLID intrinsic vip_customers_gv.

Which type of intrinsic uses CLID data to determine routing?

Options:

A.

Call

B.

Skillset

C.

Time

D.

Traffic

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Question 2

A customer wants to measure the system-wide Contact Center traffic, not just traffic on an individual skillset or application basis.

Which category of intrinsic would provide this information?

Options:

A.

Open Queue

B.

Traffic

C.

Call

D.

Time

Question 3

A customer with Avaya Aura® Contact Center (AACC) has opened the Skillset View in the Contact Center Management component.

Which task can be performed from this view?

Options:

A.

Create a new skillsets.

B.

Delete a supervisor.

C.

Add a skillset to a script.

D.

Schedule an Agent to Skillset assignment.

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