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Senior Certified Professional SHRM-SCP Syllabus Exam Questions Answers

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Total 134 questions

SHRM Senior Certified Professional Questions and Answers

Question 5

What job evaluation approach should be used to determine the degree to which jobs being evaluated are composed of selected compensable factors?

Options:

A.

Ranking

B.

Job classification

C.

Point method

D.

Wage curves

Question 6

The HR VP of a firm is leading an effort to implement a risk management plan and establishes an internal team to assess the risks involved in the event there is a disruption in the supply chain. What should be the team’s first step in confidently evaluating this risk?

Options:

A.

Identify alternative supply chain suppliers.

B.

Assign managers to address their departments' supply chain risks.

C.

Review the firm's strategic objectives.

D.

Identify recurring readiness reports from its suppliers.

Question 7

A newly hired chief human resource officer (CHRO) discovers a flaw in the time-keeping policy that allows senior executives to receive full salaries and benefits without working the expected full-time hours. The CHRO reviews corporate data and identifies three senior executives in the sales department who regularly worked half the expected full-time hours for the past two years. The CHRO also discovers that the sales department has the lowest levels of employee engagement and morale across the corporation. However, the CHRO knows these three senior executives have been with the corporation for over a decade and have established strong alliances with the CEO. The CHRO presents the issue to the CEO and learns the CEO was unaware of the flaw in the policy. The CHRO and CEO agree to discuss the issue during the next executive team meeting.

During the executive team meeting, the sales department senior executives make allegations about the CHRO’s professional qualifications that the CHRO knows are false. Which action should the CHRO take?

Options:

A.

State that the allegations made by the sales department senior executives are not true.

B.

Advise the sales department senior executives to behave in a professional manner.

C.

Request that the sales department senior executives provide tangible evidence that supports the allegations.

D.

Invite the sales department senior executives to meet with the CHRO after the executive team meeting to discuss the allegations.

Question 8

A large retail company opens a distribution center directly across the street from a small competing firm's distribution center and posts a sign advertising open entry-level positions. The plant manager of the small firm notices that the sign indicates the advertised salary is higher than what the firm pays its entry-level employees. The plant manager is concerned employees will leave the firm to seek work at the competing company. The plant manager notifies the HR manager of the pay differences and requests immediate pay matching for all entry-level employees. The HR manager sets up a meeting with the plant manager, compensation manager, and HR business partner to discuss the issue. They decide to increase base pay to match the competitor's base pay but only for a subset of entry-level roles identified as critical. They also decide to put the pay increase into effect immediately, and the HR manager agrees to monitor the situation over the next three months.

How should the HR manager analyze the impact of the pay increase on entry-level employees over the three-month period?

Options:

A.

Set up interviews with entry-level employees to identity factors responsible for the retention of current employees.

B.

Track whether conversion rates from applicant to employee increase for entry-level positions.

C.

Track online reviews about the company by employees and candidates.

D.

Administer a job satisfaction survey to compare responses of employees who satisfy their pay and those who did not.

Page: 2 / 10
Total 134 questions