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Legit SHRM-SCP Exam Download

Page: 10 / 10
Total 134 questions

SHRM Senior Certified Professional Questions and Answers

Question 37

Which strategy is most effective in motivating individual employee performance?

Options:

A.

Moving employees off tasks to new assignments

B.

Keeping employees intermittently updated

C.

Discussing the importance of the work being done

D.

Changing the performance goals regularly

Question 38

An HR director is hired to address the executive team's concerns about negative workplace culture and its impact on financial performance. During an initial investigation the HR director discovers that the two division directors often fail to communicate with each other and their employees. Each division maintains separate workplace policies, and the workspaces for the divisions are spread out across multiple floors. For employee management, the director of the client services division is assisted by a small HR team. The director of operations does not work with the HR team and instead uses company funds to seek employee management advice from an executive coach, who has no official coaching training. The HR director suspects facilitating change at the company will be challenging because engagement data indicates many employees distrust the company’s leadership and HR.

The HR director discovers that many employees lost trust in HR after an HR manager read sensitive emails from employees out loud during a company meeting. How should the HR director address this?

Options:

A.

Meet with the HR manager to discuss the effects of these actions on employee morale.

B.

Mentor the HR manager about effective communication techniques.

C.

Issue a companywide statement that describes the company's privacy practices.

D.

Document a formal warning in the HR manager's personnel file.

Question 39

What is the first step in recruitment content marketing on social media?

Options:

A.

Define a target audience.

B.

Develop a content strategy.

C.

Identity audience locations.

D.

Agree on the objectives.

Question 40

A regional government office runs a media broadcasting station that is funded almost entirely by individual and corporate donations. An eight-person team is in charge of planning and coordinating the receipt of gifts including entertaining guests with the CEO and asking philanthropists for large contributions. The manager of the team is results-driven and has consistently led the team to achieve challenging goals for five years. The manager recently moved further away from the office to afford higher quality education. The manager sends an urgent email to the HR director indicating an immediate need to work remotely three days per week. The manager also wants to avoid commuting traffic and come into the office after 11 am. The office has a flexible schedule policy but it has not been reviewed in some time.

The office is composed of salaried employees who manage production and operations and hourly shift-work employees who carry out facility maintenance and food service. What should the HR director do to ensure policy revisions are fair for all employees?

Options:

A.

Allow all office employees to utilize the telework option after receiving approval from their supervisors.

B.

Conduct an analysis to determine how the policy revision will affect both salaried and hourly staff members.

C.

Ask the CEO to identify the amount of telework that is likely to be approved for different positions.

D.

Review the current policy for telework options for salaried and hourly staff members.

Page: 10 / 10
Total 134 questions