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SIAMP Exam Dumps : EXIN SIAM Professional Exam

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EXIN SIAM Professional Exam Questions and Answers

Question 1

ZYX have decided to use the external service integrator structure The ZYX CEO wants to minimize risks to service availability. In order to avoid reliance on single service providers the CEO wants to use four different providers for hosting There will be one service provider for hosting for each of the following countries

-the UK

-Germany

-the Netherlands

- Australia

To provide resilience every application used by ZYX will be hosted by three different hosting service providers

The CEO wants to ensure a rapid introduction of new services and service providers She also wants to ensure that the costs for the service integrator are as low as possible The ZYXH legal team does not want to make the drafting of the contracts more difficult than necessary

It is clear that there is a single structure needed for the service integrator contract

Which contract structure is the most appropriate for ZYX?

Options:

A.

Adopt that same structure for the hosting provider contracts

B.

Adopt a single structure for the hosting provider contracts

C.

Adopt custom structures for each hosting provider contract

D.

Ask the hosting providers to provide their own structure.

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Question 2

The CIO is about to establish a project to transition ZYX to a SIAM operating model.

Which are the most important governance requirements to initially focus on, given the situation of ZYX?

Options:

A.

At this point in planning the transition project, the most important area for the CIO to focus on is strategic planning This includes building the SIAM business case reviewing legal requirements, identifying strategic nsks and ensuring a robust control structure is in place

B.

Before initiating the transition project designing and completing a detailed tooling strategy is critical for ZYX. This will help ZYX to select the service integrator and the service providers and will ensure a smooth onboarding of service providers into the integrated solution

C.

in order to ensure a smooth transition to the SIAM operating model, the CIO must focus on mitigating risks such as the ownership of tools, processes and data This is in order to prevent any loss of knowledge and skills as service providers are replaced

D.

The first task for the CIO is to establish governance over service levels and key performance indicators This will ensure that all contracts and agreements with SIAMRUS and the service providers are in place before transitioning to the SIAM operating model

Question 3

ZYX has appointed SIAMRUS and the service management staff from ZYXS as a hybrid service integrator They will use the SIAM model from SIAMRUS

The IT staff from ZYXS and ZYXUK will form a new internal service provider. ZYXSAPP. ZYXSAPP will provide the services for application development and application support

ZYXH will provide the retained capabilities The contract with OUTSCO will not bo renewed ZYX wants to start planning the implementation of the SIAM model

What should SIAMRUS do that would most support ZYX?

Options:

A.

Lead the commercial discussions with new and legacy providers

B.

Review the exit management requirements in the contract with OUTSCO

C.

Start the activities to transition ZYXSAPP into the SIAM model

D.

Take on the accountability for deciding on the implementation approach