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Exin ITIL-F Exam With Confidence Using Practice Dumps

Exam Code:
ITIL-F
Exam Name:
ITIL Foundation
Certification:
Exin-ITIL
Vendor:
Exin
Questions:
324
Last Updated:
Dec 22, 2024
Exam Status:
Stable
Exin ITIL-F

ITIL-F: Exin-ITIL Exam 2024 Study Guide Pdf and Test Engine

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ITIL Foundation Questions and Answers

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Question 1

Which statement about the emergency change advisory board (ECAB) is CORRECT?

Options:

A.

The ECAB considers every high priority request for change

B.

Amongst the duties of the ECAB is the review of completed emergency changes

C.

The ECAB will be used for emergency changes where there may not be time to call a full CAB

D.

The ECAB will be chaired by the IT director

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Question 2

What would be the next step in the continual service improvement (CSI) model after:

1. What is the vision?

2. Where are we now?

3. Where do we want to be?

4. How do we get there?

5. Did we get there?

6. ?

Options:

A.

What is the return on investment (ROI)?

B.

How much did it cost?

C.

How do we keep the momentum going?

D.

What is the value on investment (VOI)?

Question 3

Which process analyses services that are no longer viable and when they should be retired?

Options:

A.

Change management

B.

Service portfolio management

C.

Service level management

D.

Business relationship management

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