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CIS-SM Exam Dumps : Certified Implementation Specialist - Service Mapping

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Certified Implementation Specialist - Service Mapping Questions and Answers

Question 1

Which of the following are benefits a service map can bring during an Incident resolution? (Choose three.)

Options:

A.

Quickly identifies any recent incidents that occurred on components of the impacted service.

B.

Narrows down possible affected components when a service is impacted.

C.

Helps reduce the number of unplanned changes in a customer environment.

D.

Helps pinpoint code errors after a faulty application is identified.

E.

Quickly identifies any recent changes performed on components of the impacted service.

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Question 2

In ServiceNow Discovery, which one of the following phases is the server RAM value discovered?

Options:

A.

Port scan

B.

Classification

C.

Classification and Identification

D.

Identification and Exploration

Question 3

Which one of the following best represents the output from the following Regular Expression?

([\w\d\-\.]+)

Options:

A.

Match a single character in the list between one and unlimited times.

B.

Match a single character in the list one time.

C.

Match a single character in the list between one and three times.

D.

Match a single character in the list between one and ten times.