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Total 60 questions

Certified Implementation Specialist - Service Mapping Questions and Answers

Question 1

In ServiceNow Discovery, which one of the following phases is the server RAM value discovered?

Options:

A.

Port scan

B.

Classification

C.

Classification and Identification

D.

Identification and Exploration

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Question 2

When using a Delimited Text Parsing Strategy, what delimiter and position will parse 2014 from the string?

2014/02/07-17:49:36

Options:

A.

Delimiter of space and position 1

B.

Delimiter of / and position 0

C.

Delimiter of / and position of 1

D.

Delimiter of 2014 and position 1

Question 3

Given the CMDB class structure shown, which types of Configuration Items (CIs) will be included in a report run against the Server [cmdb_ci_server] table?

Options:

A.

CIs defined directly in Server [cmdb_ci_server] table and all parent classes

B.

CIs defined directly in Server [cmdb_ci_server] table and all child classes

C.

CIs defined directly in the Server [cmdb_ci_server] table

Question 4

In Pattern Designer, which one of the following best describes the Create Connection step?

Options:

A.

Provides information about integrations to the host

B.

Provides information about relationships between cluster members

C.

Provides information about outbound connections to other CIs

D.

Provides information about relationships between the host and installed software

Question 5

Which one of the following best represents the output from the following Regular Expression?

([\w\d\-\.]+)

Options:

A.

Match a single character in the list between one and unlimited times.

B.

Match a single character in the list one time.

C.

Match a single character in the list between one and three times.

D.

Match a single character in the list between one and ten times.

Question 6

In Service Mapping, which one of the following best describes the process of discovery after an Entry Point is configured?

Options:

A.

For each pattern that supports the Entry Point Type, run identification Sections until one finishes successfully and then run each Connection Section for the pattern.

B.

For each pattern that supports the Entry Point Type, run all the identification Sections that finish successfully and then run each Connection Section for the pattern.

C.

For each pattern that supports the Entry Point Type, run identification Sections until one finishes successfully and then run Connection Sections until one finishes successfully.

D.

For each pattern that supports the Entry Point Type, run all the Identification Sections and run all Connection Sections.

Question 7

Which one of the following Regular Expressions could be used to parse the value 5.2.0 from the string?

Version 5.2.0

Options:

A.

Version (\.*)

B.

Version\s+(\d+\.\d+\.\d+)

C.

Version (\d+)

D.

Version (\d+).(\d+).(\d+)

Question 8

In Event Management, which of the following rules allows for automatic task creation?

Options:

A.

Alert Management

B.

Event

C.

Task

D.

Alert Correlation

Question 9

Which of the following are benefits a service map can bring during an Incident resolution? (Choose three.)

Options:

A.

Quickly identifies any recent incidents that occurred on components of the impacted service.

B.

Narrows down possible affected components when a service is impacted.

C.

Helps reduce the number of unplanned changes in a customer environment.

D.

Helps pinpoint code errors after a faulty application is identified.

E.

Quickly identifies any recent changes performed on components of the impacted service.

Exam Detail
Vendor: ServiceNow
Exam Code: CIS-SM
Last Update: Dec 22, 2024
CIS-SM Question Answers
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Total 60 questions