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ServiceNow CIS-ITSM Exam With Confidence Using Practice Dumps

Exam Code:
CIS-ITSM
Exam Name:
Certified Implementation Specialist - IT Service Management
Certification:
CIS-Service Management
Vendor:
ServiceNow
Questions:
170
Last Updated:
Apr 26, 2025
Exam Status:
Stable
ServiceNow CIS-ITSM

CIS-ITSM: CIS-Service Management Exam 2025 Study Guide Pdf and Test Engine

Are you worried about passing the ServiceNow CIS-ITSM (Certified Implementation Specialist - IT Service Management) exam? Download the most recent ServiceNow CIS-ITSM braindumps with answers that are 100% real. After downloading the ServiceNow CIS-ITSM exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the ServiceNow CIS-ITSM exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the ServiceNow CIS-ITSM exam on your first attempt, we have compiled actual exam questions and their answers. 

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Certified Implementation Specialist - IT Service Management Questions and Answers

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Question 1

Your customer wants to use the Normal change model, but wants to add another level of approval for changes relating to the Service, SAP Enterprise Services.

What should you do to satisfy this requirement?

Options:

A.

Add a new Policy Input to the Normal Change Approval Policy

B.

Add a new Decision to the Normal Change Approval Policy

C.

Add a new Change Approval Policy

D.

Add a new Decision to the Normal Change Workflow

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Question 2

Category and Subcategory values can be set manually on the Incident form. What are disadvantages of this approach? (Choose two.)

Options:

A.

Too many options may confuse users and increase mis-categorization

B.

Choices have no additional metadata to drive process

C.

It is difficult to implement

D.

It is not part of the baseline instance

Question 3

Your customer has a catalog item for Request VPN. They would like to adjust the cart layout for only the VPN item, so the Quantity field is not displayed. How would you meet this requirement?

Options:

A.

On the Cart Layout, Columns tab, unselect Quantity column

B.

On the Catalog Item, Columns tab, unselect Quantity column

C.

On the Catalog Item, Advanced View, unselect Use cart layout, select No quantity Most Voted

D.

On the Catalog, Advanced View, unselect Use cart layout, select No quantity

E.

On the Catalog Item, Cart Layout Related List, set the Quantity record to Inactive

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