CIS-HAM Exam Dumps : Certified Implementation Specialist - Hardware Asset Management

• A consumable is a type of asset that is used up or depleted over time, such as printer cartridges, paper, or batteries1.
• Before a consumable can be consumed, it must have a model record, a model category record, and a consumable record in ServiceNow12.
• A model record defines the attributes of a consumable, such as its name, manufacturer, cost, and quantity12.
• A model category record specifies the type of consumable, such as office supplies, hardware, or software12.
• A consumable record tracks the current stock level, location, and status of a consumable12.
• A stock order record is used to request new consumables from a vendor or supplier, but it is not required before a consumable can be consumed13.
• A transfer order record is used to move consumables from one location to another, but it is not required before a consumable can be consumed14. References: 1: Consumables - Product Documentation: Vancouver - ServiceNow 2: Create a consumable model - Product Documentation: Vancouver - ServiceNow 3: Create a stock order - Product Documentation: Vancouver - ServiceNow 4: Create a transfer order - Product Documentation: Vancouver - ServiceNow

• A field service management (FSM) change task is a task that is created from a change request and assigned to a field service agent to perform work on a configuration item (CI) or an asset1.
• An asset task is a task that is created from an asset record and linked to an FSM change task to track the work done on the asset2.
• When an asset task is completed, the asset record associated to the task is automatically updated with the latest information, such as location, status, assignment group, assigned to, and so on2.
• This feature removes the need to manually update the asset record after completing the FSM change task, saving time and ensuring accuracy2.

References: 1: Create a change task for field service 2: Asset tasks