ServiceNow CIS-HAM Exam With Confidence Using Practice Dumps

• Configuration items (CIs) are the records that represent the IT assets and services in the Configuration Management Database (CMDB).
• CIs track the following types of information:
• Therefore, the types of information that are also options in the question are B. Operational and E. Relationship.
• The other types of information that are not tracked by CIs are:
• : Configuration Item

According to the ServiceNow Hardware Asset Management documentation, an advanced shipment notification (ASN) is a document that provides detailed information about a pending delivery. The purpose of an ASN is to notify the customer when shipping occurs and provide physical characteristics about the shipment so the customer can be prepared to accept delivery. You can use ASNs to automatically create asset records in ServiceNow Hardware Asset Management by importing the data from the ASN document.

• Hardware normalization is a process that standardizes the data of hardware and consumable models by using the United Nations Standard Products and Services Code (UNSPSC) and a set of rules12.
• Normalization can be performed manually or automatically on models in the model catalog12.
• If a model has been normalized, it will have a check mark in the Normalized column in the model list1.
• To revert the normalization of a model, you can use the Revert Normalization UI action, which is available on the model form13.
• The Revert Normalization UI action will restore the original values of the model attributes that were changed by the normalization process13.
• The Revert Normalization UI action will also clear the Normalized check mark and the Normalization Source field on the model form13. References: Work with hardware normalization - ServiceNow - Now Support, Hardware Asset Management builds onCore Asset Management - ServiceNow, Automation Simplifies Hardware Asset Management - ServiceNow Blog, Product Documentation | ServiceNow