33160X Exam Dumps : Avaya Workforce Engagement Support Certified Exam

The Recorder Status Summary is a monitoring tool in the Recorder Manager that shows a visual update on how the Recorder and its components are working. It displays information such as:

• The status of the Recorder service, Capture service, Disk Manager service, and Database service.
• The number of active channels, active calls, and recorded calls.
• The disk space usage and availability for each partition.
• The CPU usage and memory usage for each service.
• The network bandwidth usage for each channel.
• The error logs and alerts for each component.

According to the Avaya Workforce Engagement Support Installation Guide, Screen Captureis a feature that allows administrators to capture and record the screen activity of employees’ workstations. Screen Capture requires two processes to be running on the employee workstation to ensure that communication with the recorder is enabled for capturing the screen: ScreenRecorder.exe and WCapW32.exe. ScreenRecorder.exe is the process that captures the screen activity and sends it to the recorder. WCapW32.exe is the process that listens for commands from the recorder and controls the ScreenRecorder.exe process. The other processes, such as Wcapwlistener.exe and ScreenCapture.exe, are not related to Screen Capture. References: Avaya Workforce Engagement Support Installation Guide, page 57.

The Avaya WTF Preinstall Utility is a tool that checks the prerequisites for installing the Avaya Workforce Engagement Framework Server. It verifies that the server meets the minimum hardware and software requirements, and that the necessary ports and services are available. It also generates a report that shows the results of the validation and any issues that need to be resolved before installation.