You are the senior HR Professional for your company. Management has asked you to identify how you'll measure results for human resources performance through one of four tactical accountability measures. Which of the following tactical accountability measures is not a valid measurement approach for HR performance?
Drag and drop the elements of proposal formats according to their descriptions.
Which of the following keeps data current by dropping the oldest data when new data is added?
According to the Toxic Substance Control Act, documentation of hazardous material exposures must be kept on file for how many years?
To which of the following does the balanced scorecard concept not apply?
Which of the following is a practice of forecasting possible risks to the organization and taking steps to mitigate their impact on operations?
After conducting a risk assessment, what can you do to protect the company against any identified risks?
A department manager advises you that the productivity of his data-entry operators is unsatisfactory and asks you to develop a training program to improve their data-entry skills. What is your first step?
Offering training in cross-cultural conflict management is one example of what?
Which of the following addresses illegal immigration into the United States?
Which of the following collects data from employers throughout the United States in order to put this information on its website?
Which of the following is the correct definition of “a major life activity” under the Americans with Disabilities Act?
Which of the following is not an appropriate use of an HRIS?
Within the first 90 days of his employment, a security guard physically assaulted an alleged shoplifter. Upon investigation, it was found that he had been previously convicted of a violent crime, but the employer failed to conduct a background check. This is an example of which of the following?
Match each measure of central tendency with its respective description.
Drag and drop the types of picketing beside their corresponding descriptions.
Millie is an injured worker who has been back to work on modified duty for approximately 13 months. Which of the following return-to-work strategies would best help Millie get back to full duty?
The union rep has requested copies of all the incident reports filed during the last year. You are required to do what?
Which of the following has established standards for personal protective equipment (PPE)?
Which of the following is provided by the companies to their employees who are called to work before or after their scheduled work hours?
Under OSHA regulations, employers do not have the right to do which of the following?
Which of the following Acts provides workers compensation benefits for maritime workers whose injuries occur on the navigable waters of the United States or on piers, docks, or terminals?
Which of the following is comprised of any employee payments not associated with wages and salaries?
Mary is in an interview with the BAH Company and she asks the company about the stability of the company and its future plans. Tom, the interviewer, assures Mary that the company is solid and has long-term plans for growth and opportunity. Tom, however, knows that the plant and position that Mary is interviewing for will be closed in six months. Tom offers Mary the position of plant manager because he needs someone to manage the facility until they close the plant, but he doesn't tell Mary of his plans. This is an example of which of the following?
Which of the following assets consist of buildings, manufacturing machines and equipment, vehicles, furniture, and office equipment?
Which of the following addresses the way a physical environment is designed and how efficient and safe that design is for the people in that environment?
Which of the following Acts establishes mandatory safety and health standards for mine operators and monitors operations throughout the United States?
In the _______ supervisors meet with their staff for updates and coordination of activities.
Which of the following Acts establishes mandatory safety and health standards for mine operators and monitors operations throughout the United States?
Match the Employee Involvement Strategies with their descriptions.
Lee is a worker in a facility that offers a ten percent shift premium. Lee's hourly rate for the day shift is $12, but he's volunteered to work the next month on the swing shift. What will Lee's hourly rate be for the next month?
Human resources is often seen as a three-dimensional component of an organization. Which dimension of human resources focuses on long-term, future-focused approach to the methods to achieve human resource and organizational goals?
As an HR Professional, you need to be familiar with learning concepts. One such concept is orientation to learning. Which of the following statements best describes orientation to learning?
HR Professionals must recognize types of unlawful discrimination to be in compliance with US law. One type of discrimination is disparate treatment. Which one of the following is the best definition of disparate treatment?
The Taft-Hartley Act, also known as the Labor Management Relations Act, addressed unions and engaged in certain types of secondary boycotts. What is a secondary boycott?
During an interview test John scored highly as being an individual who possesses empathy for others. John has been awarded the job and is now performing in the organization. Evidence since John's hiring has shown that John is indeed someone who is empathetic to others. This is an example of what type of validity?
The Father of Management, Fayol, described 14 principles of management which SPHRs should be familiar with. Which of the following is NOT one of the 14 principles of management?
The correlation coefficient is a statistical measurement that is useful for which of the following?
A strategic response to the increasing use of mobile technology in the applicant job search would include all of the following except which?
What management theory suggests that compensation is a hygiene factor that doesn't motivate workers to excel at performance, but its absence can de-motivate workers?
“Thanks for such a great presentation! You'll always have a job with us.” This is an example of what?
John is the HR Professional for his organization. He is interviewing Sally for a sales position, and he has asked Sally to provide an instance of how she worked with a tough customer in the past, how she resolved the situation, and what the outcome of the experience was. This is what type of interviewing technique?
You are a HR Professional for your organization. You have presented an idea to your staff. The staff members then discuss their ideas based on your presentation. All of the ideas are recorded and collectively ranked from most important to least important (or some other ordinal scale). Through this process a selection or forecast can be made for the organization. What forecasting technique have you used in this scenario?
You are leading a brief presentation for your company about the ERISA program your company participates in. What is ERISA used for?
One of the requirements of the Uniformed Services Employment and Reemployment Rights Act of 1994 is that employers must grant a leave of absence for military service. Typically, how long must an employer grant leave to the individual for military service?
Stephanie is an HR Professional and she's writing a review of new HR software for her HR blog. Unfortunately the review is not positive and the owner of the software is threatening to sue Stephanie because she broke copyright laws when she shared the review and included screen captures. What protects Stephanie from the lawsuit?
Which of the following is best defined as a benefit plan that makes contributions based on a percentage of company earnings each year?
Which of the following provides incentives to sales employees by paying them a percentage of the sale price for products and services sold to a customer?
As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. What is the zipper clause in regard to negotiations?
One of your employees has requested a leave from employment because of a call to military service. You are obligated to allow the leave, but it turns out that the military service was cancelled. Are you obligated to reemploy the individual under the Uniformed Services Employment and Reemployment Rights Act of 1994?
Beth is an HR Professional for her organization and she has been alerted by management that the company will be outsourcing a large portion of operations. This outsourcing will likely cause several employees to lose employment with the organization. Which of the following is the best course of action that Beth can take in regard to communicating with the employees about the outsourcing change?
You are the Senior HR Professional for your organization and you're leading a workshop on HR practices for your department. Your first topic is the Davis Bacon Act. What did the Davis Bacon Act accomplish?
As a Senior HR Professional you should be familiar with the rights of employees and how it relates to the performance and relationship with management and the organization. In this light, what are Weingarten Rights?
According to the Copyright Act of 1976, which of the following is most likely to be considered a fair use of copyrighted material?
Which of the following union security clauses specifies that all employees must either join the union or pay union dues if they choose not to join the union?
There are four factors that contribute to an engaged workforce. Which of the following is NOT one of the four factors that will contribute to an engaged workforce?
Jan is the HR Professional for her organization and she's meeting with the management to discuss the results of a balanced scorecard review. In particular, the management is asking Jan for her opinion how the organization can enhance organizational performance through education of the organization's employees. Which specific component of the balanced score is the management likely to be concerned with, in this scenario?
Which of the following scenarios is an example of discrimination in a disparate treatment?
Which one of the following statements is true of a hostile work environment?
Virginia is the HR Professional for her organization and she is reviewing the details of the Age Discrimination in Employment Act (ADEA) of 1967. She tells John, one of her staff members, that the ADEA prohibits discrimination on the basis of age for employees and job applicants who are above a certain age. What age does the ADEA apply to employees and job applicants?
There are many different types of organizations that people create to accomplish business goals. Which business organization has just one person who is responsible for all decisions in the business, retains all profits, and has unlimited personal liability for all business decisions?
Rex is the Senior HR Professional for his organization and he's working with Jan, an HR Professional, in an exercise for a project team. The exercise gives the project team members assignments to do collectively and individually to construct a game. What type of organizational development activity is this?
Stress is often a significant issue in workplaces. Author Ravi Tangri asserts that stress costs organizations up to $300 billion per year. Which one of the following stresses is the largest contributor to organizational cost of waste?
Which of the following is an example of an involuntary deduction an employer may be required to retain from an employee's pay?
The human resource professional fulfills three core roles in any organization. These three roles help propel the company's success. Which of the following statements best describes the roles of an HR professional?
The Hay System was developed in 1934 by Edward Hay and evaluates job using three factors. Which of the following factors is NOT one of the three elements of job evaluation of the Hay System?
As an HR Professional, you must be familiar with many laws and the process of how laws come into existence. One type of law is an administrative law. Which of the following is NOT an example of an administrative law?
John earns $45,200 per year as a mechanic in your organization. The $42,500 per year does not include earnings John may have through shift differentials, benefits, overtime, incentives, and bonuses. Which one of the following terms best describes the $45,200 per year that John earns?
Your organization offers an employees' retirement benefit program that is covered by the Employee Retirement Income Security Act of 1974. The administrative responsibility for enforcement of the Employee Retirement Income Security Act of 1974 is divided among three government agencies. Which one of the following is not a government agency that helps to enforce ERISA?
You are the HR Professional for your organization and you've identified a risk event. The risk event can be mitigated by purchasing an insurance to protect the organization. The purchase of the insurance policy is what type of risk response?
As an HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. What legal case found that a test that has an adverse impact on a protected class is still lawful as long as the test can be shown to be valid and job related?
An employee earning $22,500 per year supervises three employees and spends 35 hours per week on essential job duties that require discretion and independent judgment. Which of the following describes this employee?
Which of the following are the benefits of gainsharing programs?
Each correct answer represents a complete solution. Choose all that apply.
What is the most effective method to use when an employer wants to obtain insight into employee goals and job satisfaction and provide career counseling to those in the work group?
As a Senior HR Professional, you should be familiar with certain precedent-setting cases related to equal employment opportunity. This case focused on the requirement for employees seeking internal transfer or promotions to possess a high school education and certain scores on aptitude tests. The court found under Title VII of the Civil Rights Act that the test could disparately impact ethnic minority groups. Which case is referenced?
Federal legislation does not specifically prohibit disparate treatment of caregivers, but claims of disparate treatment for employees caring for elders, children, or disabled family members increased 450 percent between 1990 and 2005. On what basis are these claims filed?
Each correct answer represents a complete solution. Choose all that apply.
An organization has an employment position available in their fitness center. The position is to be the female locker attendant. As part of the employment posting, the HR has made it a requirement that the person eligible for the job must be a female. Management believes that this requirement may be in violation to the Civil Rights Act, Title VII. Is this a violation of the Civil Rights Act, Title VII?
Which of the following encourages individual employee self esteem, such as satisfaction from challenging and exciting assignments?
Which of the following is the enforcement agency for civil rights?
Which of the following definitions is correct for the term job bidding?
The best quality tool to use for gathering information about a specific problem is which of the following?
Electronic storage of records must include specific controls to ensure which of the following?
Which employee growth and assessment program is characterized by performance objectives?
Which of the following interview questions is unlawful?
The Omnibus Budget Reconciliation Act of 1993 does not require which of the following?
ESOPs, ESPPs, and profit-sharing are all examples of which of the following?
An Affirmative Action Plan must be completed by employers that meet which criteria?
People Logistics recently began scheduling offsite meetings for its management team to review the operational realities of implementing elements of the strategic plan. This is an example of which of the following development activities?
Which of the following is not an example of the comparative style of performance review?
Which of the following types of evaluations are designed to identify what the participants want, know, and need?
An organization has over 5,000 employees who are members of a union. The employees, however, are no longer happy with the union's performance and they would like to decertify the union from their representation. Who will decertify the union in this instance?
All organizations need prevoyance, or planning, as a part of a manager's duty. As an HR Professional what is the primary purpose of planning?
Your company is going through a corporate restructuring process. Which of the following best describes corporate restructuring?
As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. There are three primary types of bargaining that management and unions participate in. Which of the following bargaining types is considered to be the most combative?
A statement of cash flows is a financial report that tells you which of the following?
As an HR Professional, you must be aware of traditional corporate governance. Within corporate governance, there are typically three key stakeholders that influence decisions of the organizations. Which of the following is a key stakeholder as part of corporate governance?
Your organization has decided to implement a suggestion box for employees to anonymously voice their opinions about issues and concerns within the organization. While this approach is good, what must management do with these suggestions for employees to see the value?
Placement goals are part of Affirmative Action Plans. A placement goal should be met with good faith efforts, not through which one of the following?
The Equal Pay Act of 1963 prohibits discrimination on the basis of sex in the payment of wages or benefits, to men and women who perform substantially equal work for the same employer, in the same establishment, and under similar working conditions. The law defined substantial equality of job content on four factors. Which one of the following is not one of the four factors this law defines?
You are the HR Professional for your organization and you've identified a risk event. The risk event can be mitigated by purchasing an insurance to protect the organization. You've also identified that the probability of the risk event is only 20 percent. If management doesn't want to purchase the insurance to mitigate the risk event, what other choice do they have to respond to the event by using an out-of-pocket payment if the event actually occurs?
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