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Genesys PC-CIC-Core Exam With Confidence Using Practice Dumps

Exam Code:
PC-CIC-Core
Exam Name:
PureConnect: CIC Core Certification
Certification:
PureConnect: Interaction Center Core Engineer Certification
Vendor:
Genesys
Questions:
60
Last Updated:
Dec 26, 2024
Exam Status:
Stable
Genesys PC-CIC-Core

PC-CIC-Core: PureConnect: Interaction Center Core Engineer Certification Exam 2024 Study Guide Pdf and Test Engine

Are you worried about passing the Genesys PC-CIC-Core (PureConnect: CIC Core Certification) exam? Download the most recent Genesys PC-CIC-Core braindumps with answers that are 100% real. After downloading the Genesys PC-CIC-Core exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the Genesys PC-CIC-Core exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the Genesys PC-CIC-Core exam on your first attempt, we have compiled actual exam questions and their answers. 

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PureConnect: CIC Core Certification Questions and Answers

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Question 1

You want to configure your automated attendant so that when a caller wants to speak directly to a sales representative in the Sales workgroup, they press 1.

What type of operation in interaction Attendant would you use for this functionality?

Options:

A.

Group Transfer

B.

Agent Transfer

C.

Menu Transfer

D.

External Transfer

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Question 2

Why are user objects necessary in an Interaction Center system? (Choose three.)

Options:

A.

Interaction Center user objects provide login security for the Interaction Client and remote access functions.

B.

Interaction Center user objects can provide security settings.

C.

Interaction Center user objects can be used to configure workgroup and role membership, and many other configuration settings.

D.

Interaction Center user objects provide access to network resources.

E.

Interaction Center user objects can automatically expire after a set period of time for temporary employees

Question 3

You just took a new position at your company. Your boss has asked your advice on the best way to update the firmware on 324 non-managed Polycom IP phones, noting that he thinks that this process should be more efficient in the future.

What is the correct response?

Options:

A.

Continue to update the phones manually. This is the most efficient process for completing this task.

B.

Migrate the stations to Managed IP Phones using the Managed IP Phones Assistant.

C.

There is no way to update the firmware on IP phones.

D.

Use the Stations Assistant to update the firmware on the phones.

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