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Genesys GE0-806 Exam With Confidence Using Practice Dumps

Exam Code:
GE0-806
Exam Name:
Genesys Certified Professional 8 System Consultant - Genesys Workforce Management (GCP8 - CWFM)
Certification:
GCP8
Vendor:
Genesys
Questions:
85
Last Updated:
Feb 5, 2025
Exam Status:
Stable
Genesys GE0-806

GE0-806: GCP8 Exam 2025 Study Guide Pdf and Test Engine

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Genesys Certified Professional 8 System Consultant - Genesys Workforce Management (GCP8 - CWFM) Questions and Answers

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Question 1

Which option specifies the amount of time, in seconds, between updates to the real-time agent adherence data displayed in WFM Web?

Options:

A.

Adherence section > Refresh Interval

B.

Adherence section >RefreshRate

C.

Adherence section > Refresh Time

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Question 2

You are configuring an Event, in building a forecast for a particular period, which of the following should you select to ignore volume and AHT?

Options:

A.

Attribute Property

B.

Disregard Historical Data

C.

Overlap Template

D.

Activity

Question 3

What are the possible actions one can take in order to avoid an Agent available in WFM Configuration Utility to be scheduled at all during the next schedule period?

Choose 3 answers

Options:

A.

Change the skill levels in WFM Configuration Utility

B.

Disable Skills in WFM Configuration Utility

C.

Remove the Login ID in Genesys Administrator

D.

Adjust the Hiring/Termination date in WFM configuration utility

E.

Grant the agent an exception in the Calendar

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