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Genesys GCP-GC-ADM Exam With Confidence Using Practice Dumps

Exam Code:
GCP-GC-ADM
Exam Name:
Genesys Cloud Certified Professional - Contact Center Administration
Certification:
GCP-GC
Vendor:
Genesys
Questions:
60
Last Updated:
Dec 27, 2024
Exam Status:
Stable
Genesys GCP-GC-ADM

GCP-GC-ADM: GCP-GC Exam 2024 Study Guide Pdf and Test Engine

Are you worried about passing the Genesys GCP-GC-ADM (Genesys Cloud Certified Professional - Contact Center Administration) exam? Download the most recent Genesys GCP-GC-ADM braindumps with answers that are 100% real. After downloading the Genesys GCP-GC-ADM exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the Genesys GCP-GC-ADM exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the Genesys GCP-GC-ADM exam on your first attempt, we have compiled actual exam questions and their answers. 

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Genesys Cloud Certified Professional - Contact Center Administration Questions and Answers

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Question 1

What is the purpose of the Wrap-up code mappings?

Options:

A.

The mappings allow you to associate some behavior with the wrap-up code, such as callback time

B.

The mappings allow you to associate wrap-up codes to specific campaigns

C.

The mappings configures outbound dialing to flag a single number or the entire contact as uncallable, or the right party contacted, based on the wrap-up code assigned to the interaction

D.

The mappings allow you to associate wrap-up codes to specific queues

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Question 2

What does it imply when a campaign does not dial a list of telephone numbers?

Options:

A.

They are in the DNC list

B.

The call went unanswered

C.

Unable to reach the customer

D.

The telephone number is wrong

Question 3

Select all the roles that are automatically assigned by default to the user who sets up the organization. (Choose two.)

Options:

A.

Employee

B.

Master Admin

C.

Genesys Cloud User

D.

Admin

E.

Telephony Admin

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