Which of the models below identifies triggers for change from the macro environment?
The advantages of effective delegation include which THREE of the following?
Which THREE of the following would be considered as reasonable expectations of the mentoring process, for the mentee?
The difference between the latest event time and the earliest event time in a project network analysis is referred to as:
Porter's Diamond model suggests that there are four factors which determine national competitive advantage. The four are listed below. Which has the incorrect definition?
F Company is an international fast food company and is committed to the rational model for strategy.
A senior team has carried out a comprehensive study of the environment in which it currently operates, its resources, distinctive competences and a corporate appraisal. The mission and objectives have been set in accord with stakeholder directives, which are based on twin objectives to grow profits by 5% year on year and become one of the top 100 global brands.
The team has generated a short-list of different strategic initiatives which it believes may deliver the primary objectives required by the stakeholders. Each initiative has been examined separately on its merits in terms of feasibility, suitablity and acceptablity. As many factors as possible have been taken into account such as market analysis, economic growth and competitors.
In terms of the rational model, select the actions that the company has now carried out:
The purpose of PEST analysis is described by which of the following?
GG, the new CEO in an organisation, was surprised to find out that the company does not undertake competitor analysis. He was told that, as the organisation operates in a very dynamic market, things change too quickly to make analysis worthwhile.
Choose from the following the option that presents why competitor analysis is important.
A company is currently at the stage of organising the data which is captured within the big data process. What will they need to do next in order to complete all stages?
Select ALL that apply.
What event occurs between the second and third stages of Gido and Clement's Project Life Cycle?
Which THREE of the following are determinants of national competitive advantage outlined in Porter's Diamond?
Which of the following statements are not true about Gantt Charts, Resource Histograms and Work Breakdown Structures?
Select ALL that apply.
The type of culture typified in an organisation where there is a clear hierarchical structure, formalised rules for decision making and clearly defined jobs is called a
Which of the following best describes generic competitors?
A building project for developing new homes to customers' own specification is behind schedule and will incur penalty payments if the next milestone is not achieved on time.
Which of the following strategies would be appropriate in order to get the project back on track and that will not compromise customer satisfaction and could still minimse the overall cost of development?
Select All that apply.
Which term best describes the structure where the finance function is carried out by an external party?
The manager of Company A has decided to upgrade the IT systems in 18 months time. Although the employees understand the need and benefits from the change there is still some resistance from fear of the unknown and a question mark over the security of their jobs.
Which TWO of the methods below for dealing with change are most appropriate under these circumstances?
Staff in Company A are sceptical that the new IT system being purchased will be properly implemented.
Which of the change management options below should management use to break down the resistance against the new system?
Which of the following initiatives and schemes should be undertaken as a formal project?
Select ALL that apply.
The Board of organisation Y has authorised an upgrade to its computerised finance system.
The Finance Director, X, has been tasked with managing this project. X has been requested to consult with stakeholders, in order that a Project Initiation Document (PID) may be produced.
What are the TWO main uses of a PID?
John is a young management accountant who, after completing his examinations recently, was put in charge of a small established accounts department.
At his first progress review with his superior, he was very confident and enthusiastic about numerous initiatives. John expressed disappointment that his staff were so reactionary and uncooperative.
It would seem most of the staff reporting to John are dissatisfied about his leadership. The younger ones are frightened of him and they say he his always in a hurry. The older ones who have worked in the department for years are worried about John's risky decisions. Others resent him and are frustrated that John never listens to their ideas.
Which behaviour should John adopt to improve motivation in the department?
W is the supervisor of the house-keeping team in a large hotel. X, a member of the team, is consistently late to work which means that other team members have to perform extra work. A number of team members have also complained to W about X's aggressive behaviour. Two months ago W spoke to X informally about these issues and for a short period things improved.
But it is now clear that X is again displaying unacceptable behaviour and upsetting colleagues. W knows further action must now be taken to deal with the situation.
With reference to the disciplinary process, which is the best course of action for W to take?
Many analysts and researchers have written about understanding resistance in order to bring about successful and enduring changes in an organisation.
One writer wrote that "An issue is held in balance by the interaction of two opposing sets of forces - those seeking to promote change (driving forces) and those attempting to maintain the status quo (restraining forces)".
Select this writer.
A manager is introducing a new bonus scheme into the business that will affect ail employees.
Using Likert's model he follows a benevolent authoritative style of management.
Which of the following best describes the way he introduced the new bonus scheme?
Identify ways in which an orgnisation can undertake qualitative research.
Select ALL that apply.
A low cost airline is operating three flights a day between two industrial cities in neighbouring countries. The cities are 300 km apart and the terrain between the two countries is mostly flat grasslands. The two cities are also linked by motorways and a railway line.
At first the airline enjoyed first mover advantage and generated healthy profits for three years. But more recently, the airline is experiencing intense competitive pressures, reduced passenger numbers and lower returns. The airline directors are using Porter's Five Forces framework to analyse the nature and severity of the various competitive forces being experienced.
In the context of this model which of the following forces would be considered as a threat of a substitute product or service?
After undertaking competitive analysis, a company has assembled the information and is now in a position to benchmark its performance against that of its competitor. A manager has been asked to carry out strategic benchmarking, but he is unsure of what information he should use.
Which TWO of the options below could be used to undertake Strategic Benchmarking?
Someone who is assertive and uncooperative is using which conflict handling strategy?
A project manager is calculating the budget cost of a single project task called "Server Configuration".
This task is estimated to last 8 weeks and requires the full-time services of two software consultants, both for the entire duration of the task.
One consultant commands an inclusive rate of $400/day and the other $40/hour based on an eight hour day. Fixed hardware costs of $12,000 have also been estimated for the task.
Calculate the total budget cost for the task (ignoring any other resources or costs) - assuming a five day working week.
Give your answer as a whole number.
The total cost is $ .
Various methods of communication are available, including face to face, by telephone or online.
Which THREE of the following interactions are best conducted face to face?
A Company achieves its competitive advantage by adopting a positioning view to strategy setting.
Which TWO of the technical models below are most suited to this approach?