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Genesys GE0-806 Exam With Confidence Using Practice Dumps

Exam Code:
GE0-806
Exam Name:
Genesys Certified Professional 8 System Consultant - Genesys Workforce Management (GCP8 - CWFM)
Certification:
GCP8
Vendor:
Genesys
Questions:
85
Last Updated:
Nov 25, 2024
Exam Status:
Stable
Genesys GE0-806

GE0-806: GCP8 Exam 2024 Study Guide Pdf and Test Engine

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Genesys Certified Professional 8 System Consultant - Genesys Workforce Management (GCP8 - CWFM) Questions and Answers

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Question 1

What are the possible actions one can take in order to avoid an Agent available in WFM Configuration Utility to be scheduled at all during the next schedule period?

Choose 3 answers

Options:

A.

Change the skill levels in WFM Configuration Utility

B.

Disable Skills in WFM Configuration Utility

C.

Remove the Login ID in Genesys Administrator

D.

Adjust the Hiring/Termination date in WFM configuration utility

E.

Grant the agent an exception in the Calendar

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Question 2

What does synchronization of daily schedules mean?

Options:

A.

All Agents in a team start a shift within specified threshold

B.

All Agents in a team receive lunch at the same time

C.

All shifts in a schedule scenario are automatically synchronized with shifts in Master schedule

D.

Every Agent starts a shift within a specified threshold for a specific period

Question 3

Defer to the figure shown: A Supervisor has access rights assigned as shown in the image, at the same levels across all sites Can she adjust security assignments for other Supervisors?

Options:

A.

Yes

B.

No

C.

Only for the same site

D.

Cannot tell from image, ability depends on her security role

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