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Genesys GCP-GC-ADM Exam With Confidence Using Practice Dumps

Exam Code:
GCP-GC-ADM
Exam Name:
Genesys Cloud Certified Professional - Contact Center Administration
Certification:
Vendor:
Questions:
60
Last Updated:
Nov 21, 2024
Exam Status:
Stable
Genesys GCP-GC-ADM

GCP-GC-ADM: GCP-GC Exam 2024 Study Guide Pdf and Test Engine

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Genesys Cloud Certified Professional - Contact Center Administration Questions and Answers

Question 1

What does it imply when a campaign does not dial a list of telephone numbers?

Options:

A.

They are in the DNC list

B.

The call went unanswered

C.

Unable to reach the customer

D.

The telephone number is wrong

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Question 2

Where are Genesys Cloud call recordings stored?

Options:

A.

Recording Management

B.

Cloud

C.

Web Service

D.

AWS Cloud

Question 3

Select all the roles that are automatically assigned by default to the user who sets up the organization. (Choose two.)

Options:

A.

Employee

B.

Master Admin

C.

Genesys Cloud User

D.

Admin

E.

Telephony Admin