Vce 700-805 Questions Latest

Cisco Renewals Manager (700-805 CRM) Questions and Answers

Question 13

Which action should a Renewals Manager take first?

Assign an RS to priority accounts

Meet and confirm the AM, CSS, CSM and their resources

Meet the customer and perform a renewals diagnosis

Download contract data and develop a renewals strategy

Question 14

How does the Customer Lifecycle approach drive customer success?

by solely relying on digital automation for all customers

by only providing touchpoints to the customer at the start and end of their journey

by creating a clear silo between sales and customer success

by facilitating the customer journey to drive value and achieve business outcomes

Question 15

What is the implication of on-time renewals for an IT service provider company?

Incentives will be paid.

Customer satisfaction is improved.

No disruption to recurring revenue.

There is no significant impact if sales are on plan.

Question 16

A customer purchased a three-year WebEx contract of 100 seats at $10 per seat. What is the annual recurring revenue?

$100

$1000

$3000

$ 3300