Cisco Specialist 700-805 Book

Cisco Renewals Manager (700-805 CRM) Questions and Answers

Question 9

Which two actions does a partner or customer perform within CCW-R? (Choose two.)

Options:

order new services

download hardware, software and services data sheets

set up billing

change Customer Address

view and manage their contracts

Question 10

Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered add tons to the network?

Options:

validate the customer's business needs

focus on benefits

lock in revenue streams through co-termination

explore up sell opportunities

Question 11

What should be the key driver for the Renewals Manager’s decisions and recommendations during the Renewals process?

Options:

pricing and contract negotiation

upsell and cross-sell opportunities

customer business requirements

market and industry trends

Question 12

How does the Renewals Manager integrate with the sales team?

Options:

by overseeing all technical support issues

by collaborating on customer retention and renewal strategies

by directing the overall operations of the team

by handling all financial transactions

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Cisco Renewals Manager (700-805 CRM) Questions and Answers

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CompTIA

Fortinet

Microsoft

Salesforce