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Salesforce-Communications-Cloud Questions Bank

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Total 77 questions
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Salesforce Communications Cloud Accredited Professional (AP) Exam Questions and Answers

Question 21

Universal Connect (UC) offers a router to its customer which is included as part of the business internet offer. However, the router has no commercial significance to the selling process. UC is currently using industries Order Management (OM). How should a consultant model with respect to the business internet offer?

Options:

A.

Model the router technical product and decompose it from the business internet offer.

B.

Model the router as separate standalone offer and add the router once the business internet offer is added via an auto add rule

C.

Model the router as an attribute of the business internet offer with a default value of ‘included’

D.

Model the router as a default child product of business internet offer but hide it from the quote document before sending it to the customer for review

Question 22

During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?

Options:

A.

Model a non- assetizable attribute on the technical product to hold the identifiers configure both orchestration items for provisioning on the same swimlane

B.

Create a Callout that uses a customer adaptor. This adaptor is implemented in Apex and can make both callouts and keep the identifier in memory in between callouts

C.

Implement the integration using an integration procedure, which can make both callouts, and pass identifier as a variable from one step to another

D.

Implement the multiple call logic in Enterprise service Bus and have a single callout to the ESB in orchestration

Question 23

ABC telecom is a large telecommunication operates with 75 million assets across its customer and business customers. The company cloud to take advantage of customer 360 capabilities. There are slight operational differences between the various regions where it sells services, some regions may have different readiness timelines. Which migration strategies should be opt?

Options:

A.

Migrate Assets in chunks, portioning by geographical region and account type and then prioritize the migration based on regional timelines.

B.

Do not migrate legacy assets and leverage external objects within salesforce to access them

C.

Coordinate migration readiness across regions and execute migration all at once to ensure consistency

D.

Migrate assets in chunks, portioning by geographical region and account type and then prioritize high value business accounts.

Page: 6 / 6
Total 77 questions
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