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Salesforce-Communications-Cloud Exam Dumps : Salesforce Communications Cloud Accredited Professional (AP) Exam

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Salesforce Salesforce-Communications-Cloud Exam Dumps FAQs

Q. # 1: What is the Salesforce-Communications-Cloud Exam?

The Salesforce-Communications-Cloud Exam is a certification designed for professionals working in the telecommunications industry who implement and manage Salesforce Communications Cloud solutions. It validates a candidates ability to design, configure, and deploy digital B2C and B2B communication services using Salesforces tools.

Q. # 2: Who should take the Salesforce-Communications-Cloud Exam?

The target audience for this certification includes telecom consultants, solution architects, implementation experts, and Salesforce professionals working with communication service providers.

Q. # 3: What topics are covered in the Salesforce-Communications-Cloud Exam?

The Salesforce-Communications-Cloud exam covers major topics such as:

  • Product Catalog Management

  • Order Management and Fulfillment

  • Service Management and Orchestration

  • Industry Data Models

  • Digital BSS Concepts

  • Integration and Automation using OmniStudio and Salesforce Flow

Q. # 4: How many questions are included in the Salesforce-Communications-Cloud Exam?

The Salesforce-Communications-Cloud Exam typically consists of 60 multiple-choice and multiple-select questions. Youll also encounter a few unscored questions used for research purposes.

Q. # 5: What is the passing score for the Salesforce-Communications-Cloud Exam?

To pass the exam, candidates must achieve a minimum score of 65%.

Q. # 6: What is the difference between Salesforce Salesforce-Communications-Cloud and Salesforce-Media-Cloud?

The Salesforce-Communications-Cloud is designed for telecom service providers to manage customer interactions, orders, and product catalogs efficiently. In contrast, the Salesforce-Media-Cloud caters to media and entertainment companies, focusing on advertising sales, content distribution, and subscriber management.

Q. # 7: How can I prepare effectively for the Salesforce-Communications-Cloud Exam?

You can prepare effectively using Salesforce-Communications-Cloud PDF questions, Exam Dumps, and Practice Tests available at CertsTopics. The site provides a testing engine that simulates the real exam environment, helping you gain hands-on experience and a success guarantee.

Q. # 8: How often is the Salesforce-Communications-Cloud Exam updated?

Salesforce regularly updates the exam content to align with the latest platform releases and industry trends. Therefore, using the most recent Salesforce-Communications-Cloud study materials from CertsTopics ensures that your preparation matches the current exam version.

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Salesforce Communications Cloud Accredited Professional (AP) Exam Questions and Answers

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Question 1

ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.

Which communication cloud feature should consultant recommend for this use case to minimize the customer issue

Options:

A.

Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.

B.

Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.

C.

Export the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ……trigger on custom object to insert product and related records in the product catalog.

D.

Integrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.

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Question 2

Infiwawe offers Internet and voice services to residential customers. In order to provision the services engineer have to visit the customer location and install the Modem, then provide the modem related data over phone and share the details required to sent to the fulfillment system. Infiwave has identified that having the technician provide the details in phone is error prone.

What two feature from Industries Order Management shall infiwave use to support this functionality and correct order capture.

Options:

A.

Implement a callout orchestration item to execute a request on the fulfillment system for activation

B.

Implement a manual orchestration item, assign it to the technician and configure an omni scripts for the technician to fill details

C.

Implement a milestone orchestration item to execute request on the fulfillment system for activation

D.

Implement push orchestration item, assign it to technician and configure omni scripts for the technician to fill details

Question 3

Universal Connect (UC) offers dedicated internet service to business customer. UC requires that when the first dedicated internet service is added then it automatically adds the customer premises Equipment (CPE). UC also has requirement to be able to use the same Ethernet access device for their future offerings like VOIP and business TV. How should consultant model have dedicated internet services and Ethernet across devices offers

Options:

A.

Model the Ethernet access device as a child product of the dedicated internet service offer

B.

Model dedicated internet service as a child product of the Ethernet access device offer.

C.

Model Ethernet access device and dedicated Ethernet service offers as two standalone offers with an auto add relationship that adds the Ethernet access device when a dedicated internet service is added.

D.

Model the Ethernet access device and dedicated internet service offers as two standalone offer with a recommends relationship that recommends the Ethernet access device when internet service is added

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