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Salesforce-Communications-Cloud Exam Dumps : Salesforce Communications Cloud Accredited Professional (AP) Exam

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Salesforce Communications Cloud Accredited Professional (AP) Exam Questions and Answers

Question 1

United telecom has large product catalog; over time their catalog has increased in number of factors. They have choosen communication cloud as their product of choice to reduce their product catalog size. Which are the two steps shall consultant take to migrate these issue and build a stable product catalog.

Options:

A.

Bundle the similar product together to reduce the volume

B.

Make use of object types and attributes to better handle scalability using EPC functionality.

C.

Rationalize the product catalog by identifying duplicates and legacy products that can be removed

D.

Mark the orderable flag on the legacy system to false so that they cannot be used.

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Question 2

Universal Connect (UC) offers only internet service. However, they plan on extending their offering to include TV services for the existing customers. Fulfillment of Internet and TV orders will only require customers to activate one access line.

Consultant plans on mapping Internet and TV products to the same technical product for the access line using decomposition, but there is a common attribute called “Installation Type” on the internet and TV offer. What will be the consultant see as a result if the consumer order internet and TV together?

Options:

A.

An error at runtime no value will be assigned to the attribute “installation Type” on the technical product

B.

No errors will be returned the value for ‘Installation type’ on the technical product will be set to most recently modified attribute.

C.

No error will be returned the “installation type” will be copied as empty/null after decomposition on the technical product

D.

An error at design time, an error will be returned while configuring the decomposition relationship because of the duplicate attributes

Question 3

UT have finalized a design for launching sales & self-service channels to enhance user experience. Which two out of box capabilities should UT should use to support customers through multiple channels.

Options:

A.

Custom API via lightening Out

B.

Digital commerce SDK

C.

Digital Commerce API

D.

Cart Based API using Omni Out