Salesforce Related Exams
Salesforce-Communications-Cloud Exam
The Salesforce-Communications-Cloud exam covers major topics such as:
Product Catalog Management
Order Management and Fulfillment
Service Management and Orchestration
Industry Data Models
Digital BSS Concepts
Integration and Automation using OmniStudio and Salesforce Flow
The Salesforce-Communications-Cloud is designed for telecom service providers to manage customer interactions, orders, and product catalogs efficiently. In contrast, the Salesforce-Media-Cloud caters to media and entertainment companies, focusing on advertising sales, content distribution, and subscriber management.
Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?
ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.
Which communication cloud feature should consultant recommend for this use case to minimize the customer issue
Infiwawe offers Internet and voice services to residential customers. In order to provision the services engineer have to visit the customer location and install the Modem, then provide the modem related data over phone and share the details required to sent to the fulfillment system. Infiwave has identified that having the technician provide the details in phone is error prone.
What two feature from Industries Order Management shall infiwave use to support this functionality and correct order capture.