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SIAMF Exam Dumps : EXIN BCS Service Integration and Management

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EXIN BCS Service Integration and Management Questions and Answers

Question 1

How can ISO/IEC 20000best be used during the execution of a SIAM roadmap?

Options:

A.

as the SIAM model

B.

as the standard for prospective service providers

C.

as means creating a collaborative culture for SIAM ecosystems

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Question 2

In the SIAM structure that uses a leadsupplier as the service integrator, who has the contractual relationship with the external service providers?

Options:

A.

customer organization

B.

lead supplier

C.

prime vendor

D.

service integrator

Question 3

What driver is related to service satisfaction?

Options:

A.

a corporate governance requirement, for instance a new act

B.

prevention of duplication of resources and activities across multiple service providers

C.

the reduction of Shadow IT

D.

the pace with which changes are made to meet business requirements