PSM-I Exam Dumps : Professional Scrum Master I

The correct answer is B. The Scrum Team includes skilled individuals who together have all the skills necessary to create value each Sprint. According to the Scrum Guide 1 , “Scrum Teams are cross-functional, meaning the members have all the skills necessary to create value in each Sprint.” This does not mean that every individual has all the skills, but rather that the team as a whole does. Cross-functionality enables the Scrum Team to deliver a potentially releasable Increment of “Done” product at the end of each Sprint, without depending on others outside the team.

The correct answers are B and D. The Scrum Master is accountable for the Scrum Team’s effectiveness and helps the team improve its practices within the Scrum framework. One important way this happens is by facilitating Scrum Team decisions. That makes Option B correct. The Scrum Master does not make decisions for the team, but helps create the conditions for effective collaboration, self-management, and sound decision-making. This support improves the team’s ability to inspect, adapt, and work productively.

Option D is also correct because the Scrum Master serves the Scrum Team by causing the removal of impediments to the Scrum Team’s progress. Impediments reduce flow, create delays, and lower effectiveness. By helping remove those obstacles, the Scrum Master enables the team to focus on creating valuable Increments.

Option A is incorrect because ordering the Product Backlog is the Product Owner’s accountability, not the Scrum Master’s. Option C is too narrow. While the Scrum Master helps ensure Scrum events are positive, productive, and within the timebox, simply starting and ending meetings on time is not one of the two primary ways they help maximize team productivity. Their deeper contribution is enabling effectiveness and removing barriers.

The correct answer is C. Scrum defines accountabilities for product value, team effectiveness, and creating Done Increments, but it does not give the Scrum Master, Product Owner, or Scrum Team formal managerial authority to hire or fire people. Personnel decisions such as removing someone from a team are typically the responsibility of the organization and its management structure. In this case, the hiring manager or appropriate people manager would be responsible for removing the Developer if that becomes necessary.

Option A is incorrect because although the Scrum Master helps remove impediments, that does not mean they have authority over employment or staffing decisions. Option B is incorrect because the Product Owner is accountable for maximizing product value, not for personnel management. Option D is incorrect because the Scrum Team is self-managing with respect to its work, but it does not generally have organizational authority to remove employees from the team.

The Scrum Master should still help the team address the conflict by coaching, facilitating conversations, and improving collaboration. But if actual removal is required, that action belongs to the organization’s management system, not to a Scrum accountability.