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Certification Exams with Helpful Questions And Answers

Microsoft Operations Framework 4.0 Foundation Questions and Answers

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Question 1

What is the correct order for the five SMFs found in the Deliver Phase?

Options:

A.

Project Planning, Envision, Build, Deploy, Stabilize

B.

Envision, Project Planning, Build, Stabilize, Deploy

C.

Envision, Build, Project Planning, Deploy, Stabilize

D.

Envision, Project Planning, Stabilize, Build, Deploy

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Question 2

The service desk is a component of which SMF?

Options:

A.

Business/IT alignment SMF

B.

Customer Service SMF

C.

Policy SMF

D.

Service Monitoring and Control SMF

Question 3

Why would you use the GRC SMF?

Options:

A.

to assess, monitor and control risk

B.

to maintain configuration baselines

C.

to manage change

D.

to understand accountabilities

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