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L3M4 Exam Dumps : Team Dynamics and Change

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Team Dynamics and Change Questions and Answers

Question 1

Company A sends a purchase order complete with a set of conditions of contract for the provision of professional services to Company B. Company B responds with an invoice complete with a set of its own conditions of contract. Company A pays the invoice. Which conditions of contract take legal precedence?

Options:

A.

Company A's

B.

Company B's

C.

Neither Company A's nor Company B's

D.

Both Company A's and Company B's

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Question 2

In the Kubler-Ross Change Cycle, two of the elements can be combined to form one, which is called 'acceptance'.

Which two elements combine into this notion of 'acceptance'?

Options:

A.

Denial

B.

Decision

C.

Depression

D.

Experimentation

Question 3

Peter Scholtes developed a matrix which looks at the relationship between how much a leader is perceived to care, and how competent the leader is perceived to be. This matrix is often called the 'trust matrix'.

Based on Scholte’s Trust matrix, which of the following terms would apply to a leader that the team thinks cares a lot, and is also very capable?

Options:

A.

Trust

B.

Distrust

C.

Affection

D.

Respect