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L3M4 Exam Dumps : Team Dynamics and Change

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Team Dynamics and Change Questions and Answers

Question 1

Which of the following are key performance indicators (KPIs) that could be used to monitor the safety of a workplace? Select TWO that apply.

Options:

A.

The number of non-routine maintenance call-outs per month

B.

The number of orders and deliveries for personal protective equipment (PPE)

C.

The number of reported accidents and incidents per month

D.

A calculation of the number of injuries sustained per number of hours worked

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Question 2

Kotter and Schlesinger suggested six approaches to organisational change. One approach is based on the idea that people don’t really understand, and by increasing their understanding, commitment could be won. This relatively soft approach to change is called:

Options:

A.

Participation

B.

Education

C.

Facilitation

D.

Coercion

Question 3

Drafting a specification is important because these documents become embedded within the contract and therefore, are legally binding. Is this statement true?

Options:

A.

No, as the specification is separate to the contract and has no legal standing

B.

Yes, because all specifications must be approved by the organisation's board according to legislation

C.

No, because legally binding contracts only contain terms and conditions

D.

Yes, care needs to be taken because the specification should be part of the contract