ITIL-4-Specialist-High-velocity-IT Exam Dumps : ITIL 4 Specialist: High-velocity IT Exam

Improve user training materials and methods as part of the 'onboarding' step

Streamline service delivery to reduce delays in accessing services

Implement user feedback loops to improve processes

Increase service desk availability for new users

Work with the users to establish a set of requirements and involve the customer in clarifying and agreeing on the requirements

Focus only on the most critical requirements to reduce costs

Use standard templates to define requirements without user input

Postpone the requirements gathering until a budget increase is approved

To provide sources of continual improvement of services and practices

To allow the service consumer to identify potential super-users

To establish which user communities are providing most value

To allow service consumers to compare service providers