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ITIL ITIL-4-Foundation Exam With Confidence Using Practice Dumps

Exam Code:
ITIL-4-Foundation
Exam Name:
ITIL 4 Foundation Exam
Certification:
ITIL 4
Vendor:
ITIL
Questions:
542
Last Updated:
Jan 24, 2025
Exam Status:
Stable
ITIL ITIL-4-Foundation

ITIL-4-Foundation: ITIL 4 Exam 2024 Study Guide Pdf and Test Engine

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ITIL 4 Foundation Exam Questions and Answers

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Question 1

Which is included in the purpose of the ‘service level management’ practice?

Options:

A.

To maximize the number of successful service and product changes

B.

To ensure accurate information about the configuration of services is available

C.

To set clear business-based targets for service levels

D.

To ensure that suppliers and their performance are managed appropriately

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Question 2

Which does the ITIL service value system discourage?

Options:

A.

Coordinated authorities and responsibilities

B.

Organizational silos

C.

Interfaces among practices

D.

Organizational agility

Question 3

Which statement about the ‘continual improvement model’ is CORRECT?

Options:

A.

Organizations should work through the steps of the model in the sequence in which they are presented

B.

The flow of the model helps organizations to link improvements to its goals

C.

The model is applicable to only certain parts of the service value system

D.

Organizations should use an additional model or method to link improvements to customer value

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