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ITIL ITIL-Foundation Exam With Confidence Using Practice Dumps

Exam Code:
ITIL-Foundation
Exam Name:
ITIL Foundation Certification - IT Service Management
Certification:
ITIL Foundation Level
Vendor:
ITIL
Questions:
324
Last Updated:
Jan 2, 2025
Exam Status:
Stable
ITIL ITIL-Foundation

ITIL-Foundation: ITIL Foundation Level Exam 2024 Study Guide Pdf and Test Engine

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ITIL Foundation Certification - IT Service Management Questions and Answers

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Question 1

In service design, which term describes services, technologies and tools?

Options:

A.

People

B.

Partners

C.

Products

D.

Processes

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Question 2

Which one of the following activities does application management perform?

Options:

A.

Defining where the vendor of an application should be located

B.

Ensuring that the required functionality is available to achieve the required business outcome

C.

Deciding who the vendor of storage devices will be

D.

Agreeing the service levels for the service supported by the application

Question 3

Which of the following provide value to the business from service strategy?

1. Enabling the service provider to have a clear understanding of what levels of service will make their customers successful

2. Enabling the service provider to respond quickly and effectively to changes in the business environment

3. Support the creation of a portfolio of quantified services

Options:

A.

All of the above

B.

1 and 3 only

C.

1 and 2 only

D.

2 and 3 only

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