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ITIL ITIL-4-Specialist-High-velocity-IT Exam With Confidence Using Practice Dumps

Exam Code:
ITIL-4-Specialist-High-velocity-IT
Exam Name:
ITIL 4 Specialist: High-velocity IT Exam
Vendor:
Questions:
96
Last Updated:
Apr 3, 2025
Exam Status:
Stable
ITIL ITIL-4-Specialist-High-velocity-IT

ITIL-4-Specialist-High-velocity-IT: ITIL 4 Managing Professional Exam 2025 Study Guide Pdf and Test Engine

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ITIL 4 Specialist: High-velocity IT Exam Questions and Answers

Question 1

A service provider is planning to onboard a new desktop service for a new customer.

Which activity will be carried out by the customer?

Options:

A.

Ensuring hardware compatibility with the desktop service

B.

Training users in the correct procedures for accessing support for the desktop service

C.

Setting up remote access tools for the service provider

D.

Creating service level agreements

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Question 2

An organization with limited resources has a sales team that would like a new service to make it easier to manage customer information. There is also a finance team that wants to consolidate the organization's services to improve efficiency. One of the business units wants to introduce a new product line.

Which is the BEST way for the organization to manage this situation?

Options:

A.

Hold separate meetings with each team to assess their needs

B.

Use the capabilities of the 'portfolio management' practice to prioritize the initiatives in line with the organization’s objectives

C.

Allocate resources equally to all teams to address their needs

D.

Focus on the initiative with the highest immediate financial return

Question 3

An organization is undergoing a digital transformation and is conducting a strategic analysis of its customers' needs. The organization uses agile methods to manage its digital products and a more traditional waterfall approach to manage its legacy systems. The organization is also considering introducing new products and services.

Which is the BEST way for this organization to undertake this analysis?

Options:

A.

Perform a detailed gap analysis of current and future customer needs

B.

Develop models that help analysts perform tasks that are appropriate for a given context

C.

Use a single standardized approach for all customer needs analysis

D.

Focus on digital products and defer legacy systems analysis