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GCP-GC-IMP Exam Dumps : Genesys Cloud Certified Professional - Implementation

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Genesys Cloud Certified Professional - Implementation Questions and Answers

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Question 1

What type of trunk would you create to connect to an AudioCodes Mediant gateway?

Options:

A.

External trunk

B.

Network interface trunk

C.

WebRTC phone trunk

D.

SIP phone trunk

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Question 2

Select all the sections for the standard profile page. (Choose five.)

Options:

A.

General

B.

Relationships

C.

Contact

D.

Contact Information

E.

Skills & Certifications

F.

HR

G.

Languages

Question 3

What are two methods for creating a conference call in Genesys Cloud?

Options:

A.

With multiple active calls, click and drag an unselected call onto the previously selected call details.

B.

Click the Calls icon, expand the Dialpad, then enter the names or phone numbers of the attendees in the search area and click Start Conference.

C.

Click the Conference button in Genesys Cloud's directory then enter the names or phone numbers of the attendees

D.

Have all attendees call you. When all calls are active, click the Start Conference button.

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