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GCP-GC-IMP Exam Dumps : Genesys Cloud Certified Professional - Implementation

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Genesys Cloud Certified Professional - Implementation Questions and Answers

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Question 1

You have just added a new document to Genesys Cloud so that everyone within the organization can access it when needed. What must you do to ensure that users can find the document when they want to access it?

Options:

A.

Add meaningful tags to the document.

B.

Add a priority of “high” to this document.

C.

Make sure you name the document in a way that is easy to search for.

D.

Number the documents in such a way that this one appears at the top of the list.

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Question 2

What type of trunk would you create to connect to an AudioCodes Mediant gateway?

Options:

A.

External trunk

B.

Network interface trunk

C.

WebRTC phone trunk

D.

SIP phone trunk

Question 3

You want to have a video chat with Jill and Amelia in the Kayak Guides room. You have clicked on the Open video call icon to initiate the video chat. What else must happen next for the video chat to work?

Options:

A.

Other participants must also click on the Open video call icon.

B.

All participants must click on the Join button in the video chat view.

C.

All participants, except the initiator, must click on the Join button in the chat view.

D.

Participants automatically placed in the video chat when clicking on the chat room.

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