The primary factor in determining the number of MID Servers needed is the number of targets and interaction frequency.
Targets: The number of devices, applications, or external systems that ServiceNow needs to interact with (e.g., for discovery, orchestration, integrations).
Interaction Frequency: How often ServiceNow needs to communicate with these targets (e.g., continuous monitoring, scheduled data imports).
Why not the other options?
A. The number of network routers in use: While network infrastructure is important, it's not the primary factor for MID Server sizing.
C. The number of concurrent users on the instance: User activity impacts application server load, not directly the number of MID Servers needed.
D. The geographical spread of the organization: Geographic spread can influence MID Server placement, but the primary factor is the number of targets and interaction frequency.