A horizontal discovery pattern is a set of steps that execute operations to identify, classify, and populate attributes for configuration items (CIs) of a specific category or class, such as infrastructure or application. A horizontal pattern can be applied to any operating system or platform that supports the required protocols and commands12.
References:
Horizontal discovery patterns
Discovery pattern types
Question 2
CI identifiers can be viewed under which of the following?
Options:
A.
Discovery Dashboard
B.
CI Class Manager
C.
Process Handlers
D.
Processes and Classification
E.
CI record
Answer:
E
Explanation:
Explanation:
CI identifiers can be viewed under the CI record1. A CI identifier is a set of attributes that uniquely identify a CI of a specific class2. CI identifiers are used by the identification and reconciliation engine (IRE) to match incoming data with existing CIs in the CMDB3. CI identifiers can be viewed and edited in the CI record by clicking the Identification Information related link1.
References:
1: View and edit CI identifiers
2: Create or edit a CI identification rule
3: Identification rules
Question 3
Using the SNMP Query operation on a pattern for a custom device query, it is best practice to do what?
Options:
A.
Modify the default MIB information
B.
Enable SSH as a secondary protocol
C.
Use live devices in production
D.
Use the publish manufacturer’s device MIB
Answer:
D
Explanation:
Explanation:
The SNMP Query operation on a pattern for a custom device query allows Discovery to retrieve information from the target device using the SNMP protocol. It is best practice to use the published manufacturer’s device MIB, which is the official and standard definition of the device’s SNMP data. Using the manufacturer’s device MIB ensures that the query is accurate, consistent, and compatible with the device. Modifying the default MIB information, enabling SSH as a secondary protocol, or using live devices in production are not recommended practices, as they may introduce errors, security risks, or performance issues123.
References:
SNMP Query pattern operation - Product Documentation: San Diego - Now Support Portal
Load a MIB file - Product Documentation: Vancouver - ServiceNow
How Loading of MIB file works on SNMP Browser ( Pattern Step - SNMP Query) - Support and Troubleshooting