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CIS-CSM Exam Dumps : ServiceNow Certified Implementation Specialist - Customer Service Management Exam

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ServiceNow Certified Implementation Specialist - Customer Service Management Exam Questions and Answers

Get Free CIS-CSM Questions and Answers
Question 1

What is the primary output from the Requirements Gathering workshop?

Options:

A.

Schedules

B.

Use Cases

C.

Stories

D.

Personas

Buy Now
Question 2

When are child cases updated from the parent case?

Options:

A.

Clicking on the Child Sync UI

B.

Scheduled Job

C.

Automatically upon update of parent

D.

When the Sync scheduled job runs

Question 3

What is the equivalent of NOT selecting any group, when configuring multiple active configurations of OpenFrame?

Options:

A.

Selecting all the groups

B.

Selecting none of the groups

C.

Missing configuration

D.

Misconfigured

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