ServiceNow Related Exams
CIS-CSM Exam
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What are some of the influencing factors that will help determine the type of customer support desk structure required? (Choose four.)
Which of the following features are specific to CSM Workspaces and will not be found in the Platform UI view? (Choose two.)
What is normally done when a Root Cause and a Workaround are identified for a problem to document the quickest known resolution?