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PECB ISO-9001-Lead-Auditor Exam With Confidence Using Practice Dumps

Exam Code:
ISO-9001-Lead-Auditor
Exam Name:
QMS ISO 9001:2015 Lead Auditor Exam
Certification:
Vendor:
Questions:
267
Last Updated:
Sep 13, 2026
Exam Status:
Stable
PECB ISO-9001-Lead-Auditor

ISO-9001-Lead-Auditor: ISO 9001 Exam 2025 Study Guide Pdf and Test Engine

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QMS ISO 9001:2015 Lead Auditor Exam Questions and Answers

Question 1

In the context of a third-party certification audit, how can the auditor demonstrate confidentiality? Select two.

Options:

A.

Adhere to the CQI Professional Code of Conduct.

B.

Confirm the confidentiality arrangements with the auditee regarding the use of mobile devices/cameras.

C.

Discuss sensitive personal information with the guides appointed by the auditee.

D.

Remove audit evidence without the permission of the auditee.

E.

Share audit conclusions with competitor organisations.

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Question 2

Whistlekleen is a national dry cleaning and laundry company with 50 shops. You are conducting a surveillance audit of the Head Office and are sampling customer complaints. 80% of complaints originate from five shops in the same region. Most of these complaints

relate to customer laundry not being cleaned as customers require. The Quality Manager tells you that these are the oldest shops in the company. The cleaning equipment needs replacing but the company cannot afford it now. You learn that the shop managers were

told to dismiss most of the complaints because of the poor quality of the laundered materials.

On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.

You raised a nonconformity against clause 8.5.1 of ISO 9001.

Based on the scenario, select the three options which best describe the evidence for raising such a nonconformity.

Options:

A.

Customer complaints are not taken seriously by the organisation.

B.

Shop managers were told to make excuses to customers with complaints.

C.

Some equipment used was not suitable for the laundry process.

D.

The management failed in planning to replace obsolete equipment.

E.

The operators did not check the condition of the customer ' s product upon receipt.

F.

The operators did not check the laundry before release to the customer.

G.

The organisation failed to control the laundry operations in 5 shops adequately.

Question 3

Takitup is a small fabrication company that manufactures steel fencing, stairs and platforms for the construction sector. It has been certified to ISO 9001 for some time and has appointed a new Quality Manager. The audit plan during a surveillance audit is to cover the company’s improvement actions and the auditor asks to see the most recent management review meeting minutes.

Which two of the options would be relevant points for the auditor’s checklist for the audit?

Options:

A.

The date of the most recent management review meeting.

B.

Redundancies from the workforce due to poor performance.

C.

Increase in profitability due to a higher throughput of work.

D.

Improvements to the company pension scheme.

E.

Changes made to the quality system by the new Quality Manager.

F.

Introduction of a bonus scheme to increase productivity.