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PECB ISO-9001-Lead-Auditor Exam With Confidence Using Practice Dumps

Exam Code:
ISO-9001-Lead-Auditor
Exam Name:
QMS ISO 9001:2015 Lead Auditor Exam
Certification:
Vendor:
Questions:
249
Last Updated:
Mar 1, 2026
Exam Status:
Stable
PECB ISO-9001-Lead-Auditor

ISO-9001-Lead-Auditor: ISO 9001 Exam 2025 Study Guide Pdf and Test Engine

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QMS ISO 9001:2015 Lead Auditor Exam Questions and Answers

Question 1

(As the audit team leader, you are planning an audit at an organisation that is seeking certification to ISO 9001. You have confirmed and agreed on the audit scope and audit date with the auditee. The audit team comprises of you and one other auditor. The auditee has two sites and one of these sites is the Head Office where the top management team are based.

The other site is referred to as Site 1, which is located in another country. Apart from that, each site is essentially similar in terms of customer service provision. The other auditor has been selected to audit Site 1 as she lives nearby.

Select four issues you need to finalise before documenting the audit plan.)

Options:

A.

I would need to arrange the translation of the audit report in case of language difficulties at Site 1.

B.

I would need to find out the names of the auditees to be interviewed.

C.

I would need to consider how best to structure the audit plan to account for audit trails throughout the audit.

D.

I would need to determine what IT infrastructure is available to enable the auditor to attend the opening and closing meetings remotely.

E.

I would need to consider whether any processes were not operating at the time of the audit and determine how these could be audited.

F.

I would need to determine when I would moderate the grade of any audit non-conformities raised by the auditor at Site 1.

G.

I would need to determine when the auditor and I will communicate after the end of the audit.

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Question 2

You work as an external quality consultant for an organisation, “ABC”, which provides packaged food to the public. You are asked to lead a team (you as the leader and two other auditors) to audit an external provider, “XYZ”, which provides packaging materials to “ABC”. It is 4 pm, and the closing meeting was scheduled for 5 pm.

You, as the audit team leader, audited Top Management. You explain to the audit team that you identified two non-conformities:

a. There is no documented information on the results of Top Management Reviews, as required in clause 9.3 of ISO 9001:2015.

b. There is no evidence of Top Management commitment as required in clause 5.1 of ISO 9001:2015 (e.g., not ensuring the availability of resources to operate the QMS, not ensuring the establishment of objectives).

All agreed to present these two non-conformities, graded as major.

As the audit team leader, select the best option on how to handle the closing meeting.

Options:

A.

Ask the General Manager to have a private conversation in which you present the non-conformities only to him because of their sensitive nature.

B.

Present the non-conformities and analyse how to overcome this situation with the auditee.

C.

Present the non-conformities and inform them that the report will be sent within ten working days, close the meeting and leave the site.

D.

Present the non-conformities and inform them that you will recommend “ABC” to remove “XYZ” from the approved external providers list.

Question 3

You are carrying out an annual surveillance audit at an organisation that has been certificated to ISO 9001 for two years. The organisation offers home cleaning services. The scope of the quality management system covers planning the weekly activities, providing cleaning materials, cleaning the whole property (including outdoor space) alarm installation, alarm servicing, alarm monitoring and response. The business operates from a single office and employs subcontract cleaners across the whole city.

You have just completed the opening meeting. You are interviewing the Managing Director (MD).

You: I would like to gain an understanding of how the quality management system has been supporting your business and its strategic direction.

MD: We are continuing to face difficult times. The market is extremely competitive, and customers typically look for the least expensive option when choosing home cleaning services. We have not yet seen any business benefit from our quality management system.

You: Tell me how you determine external and internal issues.

MD: We use PESTLE analysis (Political, economic, social, technological, legal, environmental).

You: Why did you not use the SWOT model (Strengths, Weaknesses, Opportunities, Threats)?

MD: I had used PESTLE in my previous job.

You: How have the outputs from your PESTLE been used?

Select two audit trails which would lead to a determination of how the PESTLE analysis would affect the planning of a QMS to ISO 9001.

Options:

A.

Has the PESTLE analysis been reviewed by the operations manager?

B.

How many external interested parties were consulted?

C.

What actions have been taken to address the risks and opportunities from the PESTLE analysis?

D.

What, if any, training has been given in SWOT analysis?

E.

How has the PESTLE analysis contributed to the improvement of the QMS?

F.

How does the organisation share information with external interested parties?