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PECB ISO-9001-Lead-Auditor Exam With Confidence Using Practice Dumps

Exam Code:
ISO-9001-Lead-Auditor
Exam Name:
QMS ISO 9001:2015 Lead Auditor Exam
Certification:
Vendor:
Questions:
267
Last Updated:
Nov 10, 2026
Exam Status:
Stable
PECB ISO-9001-Lead-Auditor

ISO-9001-Lead-Auditor: ISO 9001 Exam 2025 Study Guide Pdf and Test Engine

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QMS ISO 9001:2015 Lead Auditor Exam Questions and Answers

Question 1

(Select the six statements that are required as part of a second-party audit to ISO 9001 carried out by an organisation to a key supplier (ABC), taking into account recommendations from ISO 19011.)

Options:

A.

Audit the use of certification marks on ABC’s marketing materials.

B.

Audit an external provider to which ABC has outsourced a process.

C.

Review changes to the ABC’s context and operations since the last visit.

D.

Consider the concerns of ABC’s interested parties.

E.

ISO 9001 audit of ABC’s external providers at least once per year.

F.

Review the results of previous audits to ABC, if appropriate.

G.

Review the handling of ABC’s customer complaints since the last visit.

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Question 2

Whistlekleen is a national dry cleaning and laundry company with 50 shops. You are conducting a surveillance audit of the Head Office and are sampling customer complaints. 80% of complaints originate from five shops in the same region. Most of these complaints

relate to customer laundry not being cleaned as customers require. The Quality Manager tells you that these are the oldest shops in the company. The cleaning equipment needs replacing but the company cannot afford it now. You learn that the shop managers were

told to dismiss most of the complaints because of the poor quality of the laundered materials.

On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.

You raised a nonconformity against clause 8.5.1 of ISO 9001.

Based on the scenario, select the three options which best describe the evidence for raising such a nonconformity.

Options:

A.

Customer complaints are not taken seriously by the organisation.

B.

Shop managers were told to make excuses to customers with complaints.

C.

Some equipment used was not suitable for the laundry process.

D.

The management failed in planning to replace obsolete equipment.

E.

The operators did not check the condition of the customer ' s product upon receipt.

F.

The operators did not check the laundry before release to the customer.

G.

The organisation failed to control the laundry operations in 5 shops adequately.

Question 3

Will the auditee be subject to an audit follow-up if a minor nonconformity has been reported by the audit team leader in the audit conclusions?

Options:

A.

No, the auditee will be subject to an audit follow-up only if a major nonconformity is detected

B.

Yes, there should be an audit follow-up regardless of the type of nonconformities that are detected during the audit

C.

No, the audit team should suggest a recommendation only, in which it suggests an adequate corrective action for the nonconformity