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PECB ISO-9001-Lead-Auditor Exam With Confidence Using Practice Dumps

Exam Code:
ISO-9001-Lead-Auditor
Exam Name:
QMS ISO 9001:2015 Lead Auditor Exam
Certification:
Vendor:
Questions:
249
Last Updated:
May 24, 2026
Exam Status:
Stable
PECB ISO-9001-Lead-Auditor

ISO-9001-Lead-Auditor: ISO 9001 Exam 2025 Study Guide Pdf and Test Engine

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QMS ISO 9001:2015 Lead Auditor Exam Questions and Answers

Question 1

(From the following, select six tasks you would expect to be completed during the audit team meeting of a second-party audit in preparation for the closing meeting of a four-day audit being performed by organisation ABC to an external provider.)

Options:

A.

The audit team leader holds daily virtual meetings with ABC’s Quality Manager to review any timetable issues and potential findings and their impact on the audit for other team members.

B.

The audit team leader completes the final report to be signed by all members of the audit team and of the supplier’s top management.

C.

The audit team review any points raised by the auditee-nominated representative during the audit.

D.

The audit team leader refuses to review corrective actions taken to address non-conformities identified during the audit, as required by the supplier.

E.

The audit team agrees on the audit opportunities for improvement to be presented to the supplier.

F.

The audit team agrees on the roles of each audit team member for the closing meeting.

G.

The audit team leader writes all audit finding reports, taking into account the inputs provided by each auditor.

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Question 2

At the end of a second-party audit, the audit team enters the meeting room to hold the closing meeting; only

two people are present and waiting for them: the Health and Safety supervisor and the Administrative Officer.

Neither has participated in the audit. However, the team had previously agreed with the auditee Quality

Manager on two nonconformities identified during the audit (NC1 and NC2).

They said:

Health and Safety Supervisor: "Good evening. We are sorry to inform you that the general manager was

involved in a serious car accident, and the other two managers have had to leave urgently to attend to the

emergency."

The Administration Officer: "Concerning 'nonconformity 2', the General Manager left a message asking us

to tell you that he does not accept it and requests you not to include it in the audit report. Here is a note in

which he explains why."

Which one of the following would be your preferred answer (as team leader) to the General

Manager's request?

Options:

A.

OK. I will get in contact with my company tomorrow to ask for instructions on what to do withthis non-conformity.

B.

OK. Please, let me review the message. I will try to see if I can change the text of thenonconformity if necessary. Let's take a 10-minute break, as I would like to discuss this issue withthe audit team.

C.

Please tell him that I will phone him in two days and will discuss the issue. Could you please giveme his mobile phone number?

D.

Please tell him that this nonconformity has been previously accepted by the quality managerduring the audit and will stand. I will include it in the report, along with the concern of theGeneral Manager about it.

Question 3

Whistlekleen is a national dry cleaning and laundry company with 50 shops. You are conducting a surveillance audit of the Head Office and are sampling customer complaints. 80% of complaints originate from five shops in the same region. Most of these complaints relate to customer laundry not being cleaned as customers require. The Quality Manager tells you that these are the oldest shops in the company. The cleaning equipment needs replacing but the company cannot afford it now. You learn that the shop managers were told to dismiss most of the complaints because of the poor quality of the laundered materials.

On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.

You raised a nonconformity against clause 8.5.1 of ISO 9001.

Based on the scenario, select the three options which best describe the evidence for raising such a nonconformity.

Options:

A.

The management failed in planning to replace obsolete equipment.

B.

The operators did not check the laundry before release to the customer.

C.

The operators did not check the condition of the customer’s product upon receipt.

D.

Shop managers were told to make excuses to customers with complaints.

E.

The organisation failed to control the laundry operations in 5 shops adequately.

F.

Customer complaints are not taken seriously by the organisation.

G.

The organisation failed to maintain all of its equipment to an adequate standard.