PECB ISO-IEC-27001-Lead-Auditor Exam With Confidence Using Practice Dumps

Scenario 4: SendPay is a financial company that provides its services through a network of agents and financial institutions. One of their main services is transferring money worldwide. SendPay, as a new company, seeks to offer top quality services to its clients. Since the company offers international transactions, it requires from their clients to provide personal information, such as their identity, the reason for the transactions, and other details that might be needed to complete the transaction. Therefore, SendPay has implemented security measures to protect their clients' information, including detecting, investigating, and responding to any information security threats that may emerge. Their commitment to offering secure services was also reflected during the ISMS implementation where the company invested a lot of time and resources.

Last year, SendPay unveiled their digital platform that allows money transactions through electronic devices, such as smartphones or laptops, without requiring an additional fee. Through this platform, SendPay's clients can send and receive money from anywhere and at any time. The digital platform helped SendPay to simplify the company's operations and further expand its business. At the time, SendPay was outsourcing its software operations, hence the project was completed by the software development team of the outsourced company. The same team was also responsible for maintaining the technology infrastructure of SendPay.

Recently, the company applied for ISO/IEC 27001 certification after having an ISMS in place for almost a year. They contracted a certification body that fit their criteria. Soon after, the certification body appointed a team of four auditors to audit SendPay's ISMS.

During the audit, among others, the following situations were observed:

1.The outsourced software company had terminated the contract with SendPay without prior notice. As a result, SendPay was unable to immediately bring the services back in-house and its operations were disrupted for five days. The auditors requested from SendPay's representatives to provide evidence that they have a plan to follow in cases of contract terminations. The representatives did not provide any documentary evidence but during an interview, they told the auditors that the top management of SendPay had identified two other software development companies that could provide services immediately if similar situations happen again.

2.There was no evidence available regarding the monitoring of the activities that were outsourced to the software development company. Once again, the representatives of SendPay told the auditors that they regularly communicate with the software development company and that they are appropriately informed for any possible change that might occur.

3.There was no nonconformity found during the firewall testing. The auditors tested the firewall configuration in order to determine the level of security provided by

these services. They used a packet analyzer to test the firewall policies which enabled them to check the packets sent or received in real-time.

Based on this scenario, answer the following question:

Based on scenario 4, the auditors requested documentary evidence regarding the monitoring process of outsourced operations. What does this indicate?

Scenario 7

Lawsy is a leading law firm with offices in Bangkok, Thailand. It has over 50 attorneys offering sophisticated legal services to clients in business and commercial law, intellectual property, banking, and financial services. They believe they have a comfortable position in the market thanks to their commitment to implementing information security best practices and remaining up to date with technological developments.

Lawsy has rigorously implemented, evaluated, and conducted internal audits for the information security management system (ISMS) for two years. Now, they have applied for ISO/IEC 27001 certification at ISMA, a well-known and trusted certification body.

During the stage 1 audit, the audit team reviewed all the ISMS documents created during the implementation phase. They also reviewed and evaluated the records from management reviews and internal audits. Lawsy submitted records of evidence that corrective actions on nonconformities were performed when necessary, so the audit team interviewed the internal auditor. The interview validated the adequacy and frequency of the internal audits by providing insight into the internal audit plan and procedures.

The audit team continued verifying strategic documents, including the information security policy and risk evaluation criteria. During the information security policy review, the team noticed inconsistencies between the documented information describing the governance framework and the procedures. Following the completion of stage 1, the audit team leader prepared the audit plan, which addressed the audit objectives, scope, criteria, and procedures.

During the stage 2 audit, the audit team interviewed the information security manager, who drafted the information security policy. He justified the issue identified in stage 1 by stating that Lawsy conducts mandatory information security training and awareness sessions every three months.

Later, the audit team found that Lawsy did not have procedures for using laptops outside the workplace, even though employees were allowed to take laptops outside the workplace. The company only provided general information about the use of laptops and relied on employees’ common knowledge to protect the confidentiality and integrity of information stored on the laptops.

Following the interview, the audit team examined 15 employee training records (out of 50) and concluded that Lawsy meets the requirements of ISO/IEC 27001 related to training and awareness. To support this conclusion, the auditor photocopied and archived the examined employee training records after completing the audit.

Question

During the audit, the team reviewed a sample of training records from 15 out of 50 employees. What does this situation represent? Refer to the scenario.

PayBell, a finance corporation, is using an accounting software to track financial transactions. The software can be accessed from anywhere with an internet connection. It also enables PayBell's employees to easily collaborate with each other to ensure accurate financial reporting. What type of services is PayBell using?