PECB ISO-IEC-27001-Lead-Auditor Exam With Confidence Using Practice Dumps

One possible way to complete the sentence is:

“When reviewing the effectiveness of action taken in response to a nonconformity, an auditor seeks evidence of change that will prevent recurrence of the issue.”

According to ISO/IEC 27001:2022, clause 10.1, the organization shall continually improve the suitability, adequacy, and effectiveness of the ISMS by evaluating the performance and the effectiveness of the ISMS, ensuring that the policy and objectives are aligned with the strategic direction of the organization, and taking actions to achieve the intended outcomes of the ISMS. One of the ways to achieve continual improvement is to identify and correct nonconformities and take actions to eliminate their causes and prevent their recurrence. Therefore, when reviewing the effectiveness of the corrective actions, an auditor should look for evidence that the organization has analyzed the root cause of the nonconformity, implemented appropriate changes to the ISMS, and verified that the changes have resulted in the desired improvement and prevented the recurrence of the issue. References: =

ISO/IEC 27001:2022, clause 10.1, Nonconformity and corrective action

ISO/IEC 27001:2022, clause 10.2, Continual improvement

PECB Candidate Handbook ISO 27001 Lead Auditor, page 19, Audit Process

PECB Candidate Handbook ISO 27001 Lead Auditor, page 21, Audit Findings

Sinvestment’s request to review documented information remotely during the stage 1 audit is acceptable and aligns with established auditing practices, making option A the correct answer. ISO/IEC 17021-1 and ISO 19011:2018 both permit flexibility in how audit activities are conducted, including the use of remote techniques, provided confidentiality, integrity, and effectiveness of the audit are maintained.

Stage 1 audits are primarily focused on reviewing documented information, understanding the organization’s context, confirming the ISMS scope, and assessing readiness for stage 2. Reviewing documents remotely is a widely accepted practice, especially when supported by appropriate confidentiality agreements, as was the case in this scenario. The auditors had already signed confidentiality agreements, mitigating the risk of information disclosure.

Option B is incorrect because remote document review does not inherently lead to a breach of confidentiality. Risks must be managed, not assumed. Secure document-sharing platforms and confidentiality agreements are sufficient safeguards when properly implemented. Option C is incorrect because the use of different locations or remote methods does not automatically reduce audit efficiency; in many cases, it enhances efficiency by reducing travel time and allowing better preparation.

Therefore, allowing remote review of documented information during stage 1 is fully consistent with ISO auditing standards and recognized certification body practices.

According to ISO 27001:2022 clause 4.1, the organisation shall determine external and internal issues that are relevant to its purpose and that affect its ability to achieve the intended outcome(s) of its information security management system (ISMS)12

External issues are factors outside the organisation that it cannot control, but can influence or adapt to. They include political, economic, social, technological, legal, and environmental factors that may affect the organisation’s information security objectives, risks, and opportunities12

Internal issues are factors within the organisation that it can control or change. They include the organisation’s structure, culture, values, policies, objectives, strategies, capabilities, resources, processes, activities, relationships, and performance that may affect the organisation’s information security management system12

Therefore, the following issues are considered ‘internal’ in the context of a management system to ISO 27001:2022:

Poor levels of staff competence as a result of cuts in training expenditure: This is an internal issue because it relates to the organisation’s capability, resource, and process of developing and maintaining the competence of its personnel involved in the ISMS. The organisation can control or change its training expenditure and its impact on staff competence12

Poor morale as a result of staff holidays being reduced: This is an internal issue because it relates to the organisation’s culture, value, and relationship with its employees. The organisation can control or change its staff holiday policy and its impact on staff morale12

Increased absenteeism as a result of poor management: This is an internal issue because it relates to the organisation’s performance, structure, and accountability of its management. The organisation can control or change its management practices and its impact on staff absenteeism12

A fall in productivity linked to outdated production equipment: This is an internal issue because it relates to the organisation’s capability, resource, and process of ensuring the availability and suitability of its production equipment. The organisation can control or change its equipment maintenance and upgrade and its impact on productivity12

The following issues are considered ‘external’ in the context of a management system to ISO 27001:2022:

Higher labour costs as a result of an aging population: This is an external issue because it relates to the social and demographic factor that affects the availability and cost of labour in the market. The organisation cannot control or change the aging population, but can influence or adapt to its impact on labour costs12

A rise in interest rates in response to high inflation: This is an external issue because it relates to the economic and monetary factor that affects the cost and availability of capital in the market. The organisation cannot control or change the interest rates or inflation, but can influence or adapt to its impact on capital costs12

A reduction in grants as a result of a change in government policy: This is an external issue because it relates to the political and legal factor that affects the availability and conditions of public funding for the organisation. The organisation cannot control or change the government policy, but can influence or adapt to its impact on grants12

Inability to source raw materials due to government sanctions: This is an external issue because it relates to the political and legal factor that affects the availability and cost of raw materials in the market. The organisation cannot control or change the government sanctions, but can influence or adapt to its impact on raw materials12