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Microsoft MB-220 Exam With Confidence Using Practice Dumps

Exam Code:
MB-220
Exam Name:
Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant
Certification:
Dynamics 365 for Marketing Functional Consultant Associate
Vendor:
Microsoft
Questions:
248
Last Updated:
Apr 26, 2025
Exam Status:
Stable
Microsoft MB-220

MB-220: Dynamics 365 for Marketing Functional Consultant Associate Exam 2025 Study Guide Pdf and Test Engine

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Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant Questions and Answers

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Question 1

You have been tasked with creating a Customer Journey Template that will be used as a starting point by others. Your template must be in French, run every 6 months, and be used to send emails to all of the Contacts and group the journeys by the contacts account.

Which template contains all of the necessary elements to meet these requirements?

Options:

A.

Purpose: Sales, Target: Contacts. Language: French. Is recurring: Yes

B.

Purpose: Multipurpose. Target: Accounts. Language: French. Is recurring: Yes

C.

Purpose: Multipurpose. Target: Contacts. Language: French. Is recurring: Yes

D.

Purpose: Sales, Target: Accounts. Language: French. Is recurring: No

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Question 2

A new volunteer is joining the Buenos Aires event team as an onsite event coordinator.

You need to add this volunteer to the event team.

What do you do?

Options:

A.

Associate the User record with the event through the Event Team N;N relationship

B.

Create a Team Member Record for a User record and associate this to the event.

C.

Create a Team Member Record for a Contact record and associate this to the event.

D.

Associate the Contact record with the event through the Event Team N:N relationship.

Question 3

In order to follow recommended guidelines, you will need to synchronize only those entities that are necessary to meet ProseWare’s business objectives.

In addition to the typical entities synced automatically (contact, accounts, events, interactions, etc), which two additional entities will ProseWare need to enable for synchronization? Each answer represents a partial solution.

Options:

A.

Invoices

B.

Work Orders

C.

Differentiator

D.

Cases

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