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Microsoft MB-220 Exam With Confidence Using Practice Dumps

Exam Code:
MB-220
Exam Name:
Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant
Vendor:
Questions:
248
Last Updated:
Jan 22, 2025
Exam Status:
Stable
Microsoft MB-220

MB-220: Dynamics 365 for Marketing Functional Consultant Associate Exam 2024 Study Guide Pdf and Test Engine

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Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant Questions and Answers

Question 1

Preparations for the Buenos Aires event are now complete, and the event is in progress

During the event, someone from the event team noticed a social media influencer is not yet a constituent of the foundation. Although the influencer is not an ambassador of the foundation, the team invites the influencer to be a VlP for the remainder of the event.

The event coordinator accesses Dynamics 365 Marketing to "promote" the influencer

Which three actions should the event coordinator perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Options:

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Question 2

You are creating a new outbound promotional journey.

You want to target new contacts who submitted a form on the company's landing page to download a whitepaper.

Which two actions should you perform? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Select "Submitted a Form" as the audience source type filtered to the company's landing page in the outbound journey.

B.

Create a dynamic behavioral contact segment with the condition of having submitted the form on the company's landing page. Then, select this segment as the target audience in the outbound journey.

C.

Create a static marketing list with the condition of having submitted the form on the company's landing page. Then, select this segment as the target audience in the outbound journey.

D.

Select "Download Whitepaper Journey" as the target audience in the outbound journey.

Question 3

You are the marketing manager at Contoso, Ltd. Your team has created a survey and sent out the link through email for responses.

You want to understand the outcome from the Satisfaction Metrics report and identify the metrics created by default in Dynamics.

For the metrics, what are the three charts created by default in Dynamics? Each correct answer presents a complete solution.

Options:

A.

Respondents -tracked and anonymous

B.

Sentiment

C.

Net Promoter Score

D.

Total Responses

E.

CSAT