Winter Special - Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: top65certs

Microsoft MB-230 Exam With Confidence Using Practice Dumps

Exam Code:
MB-230
Exam Name:
Microsoft Dynamics 365 for Customer Service
Vendor:
Questions:
309
Last Updated:
Feb 18, 2025
Exam Status:
Stable
Microsoft MB-230

MB-230: Dynamics 365 for Customer Service Functional Consultant Associate Exam 2025 Study Guide Pdf and Test Engine

Are you worried about passing the Microsoft MB-230 (Microsoft Dynamics 365 for Customer Service) exam? Download the most recent Microsoft MB-230 braindumps with answers that are 100% real. After downloading the Microsoft MB-230 exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the Microsoft MB-230 exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the Microsoft MB-230 exam on your first attempt, we have compiled actual exam questions and their answers. 

Our (Microsoft Dynamics 365 for Customer Service) Study Materials are designed to meet the needs of thousands of candidates globally. A free sample of the CompTIA MB-230 test is available at CertsTopics. Before purchasing it, you can also see the Microsoft MB-230 practice exam demo.

Microsoft Dynamics 365 for Customer Service Questions and Answers

Question 1

You need to set up the analytics functionality.

What should you do?

Options:

A.

Select the System Management menus and configure them in the settings.

B.

Connect the data through Dynamics 365 Customer Service to Dynamics 365 Customer Service Insights.

C.

Connect the data through Dynamics 365 Customer Service Insights to Dynamics 365 Customer Service.

D.

Install the solution and menu items that will appear in Dynamics 365 Customer Service.

E.

Create a new dashboard in Dynamics 365 Customer Service and select the correct information.

Buy Now
Question 2

A company installs and services air filtration units for industrial manufacturing plants. The company is implementing Dynamics 365 Customer Service.

Each regional location supports a specific geographic region. Installers and service technicians are dispatched from these regional locations.

You need to configure the system to optimize work scheduling.

How should you configure the system? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Question 3

You are an Omnichannel administrator for a company. The company is implementing a chat channel.

You need to route all chats relating to work orders to the field service queue.

In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order,

NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

Options: