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Newly Released WGU Information-Technology-Management Exam PDF

WGU Information Technology Management QGC1 Questions and Answers

Question 17

An inventory manager is using a company's customer relationship management (CRM) system to determine how much inventory to pre-order for an upcoming sales promotion.

Which phase of CRM does this describe?

Options:

A.

Predicting

B.

Defining

C.

Reporting

D.

Analyzing

Question 18

A director of software development observes friction between various team members. How should the director alleviate team friction?

Options:

A.

Ask each team member to provide weekly feedback via email

B.

Create a culture of showing appreciation

C.

Nurture competition among team members

D.

Provide a public forum for anonymous feedback

Question 19

Employees in different business levels need knowledge to effectively drive their work and decision-making.

Which term describes the trait of an IT leader to effectively translate perspectives at both a broad and corporate strategic level?

Options:

A.

Systems thinking

B.

Coordinate

C.

Courage

D.

Breadth