An inventory manager is using a company's customer relationship management (CRM) system to determine how much inventory to pre-order for an upcoming sales promotion.
Which phase of CRM does this describe?
A director of software development observes friction between various team members. How should the director alleviate team friction?
Employees in different business levels need knowledge to effectively drive their work and decision-making.
Which term describes the trait of an IT leader to effectively translate perspectives at both a broad and corporate strategic level?