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Information-Technology-Management Exam Dumps : WGU Information Technology Management QGC1

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WGU Information Technology Management QGC1 Questions and Answers

Question 1

Which IT approach to development and infrastructure focuses on automating and pushing quality code faster?

Options:

A.

theory of reciprocity

B.

DevOps

C.

Business architecture

D.

Bimodal IT

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Question 2

What is a customer relationship management (CRM) system used for?

Options:

A.

To provide fundamental decision-making support.

B.

To support diverse business functions such as accounting, manufacturing, marketing, and human resources.

C.

To improve supplier and customer relations and increase revenues.

D.

To increase customer loyalty and retention and increase an organization's profitability.

Question 3

A company has a large percentage of employees who resist the use of new technologies. What should the company consider first before implementing a unified communications system?

Options:

A.

Pilot testing

B.

Employee accessibility

C.

Corporate culture

D.

Competitors' systems