A case can be withdrawn using a local action. You want to restrict the ability to withdraw a
case to the user who created the case or any work group manager of the user. Select three
rule types used in combination to achieve this functionality. (choose three)
In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account.
Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement? (Choose two.)
Finco corporation uses pega to perform the majority of the mortgage underwriting tasks.
After gathering the initial data, the mortgage case pauses and waits for the credit report
The credit report is a separate case, located in the same class group as the mortgage case, and typically resolves within 24 hours. After the credit report is complete, the application routes the mortgage case to the specialist.
Which of the following options is the optimal solution to route the mortgage case to the specialist when the credit report is complete?
Using the information shown in the Class structure, select the correct statement.