Free Access Pegasystems PEGACPLSA88V1 New Release

 Engagement Policy Condition: This condition is used to specify the criteria that a customer must meet to be eligible for an offer, such as having an annual income above USD 150,000 for a Gold credit card.

 Implementation: In the Next-Best-Action Designer, configure the engagement policy to include an income threshold check to ensure only eligible customers receive the offer.

 Reference: Pega documentation outlines how to set up engagement policies to define conditions under which offers are presented (Pega Customer Decision Hub, Engagement Policies).

When the GetNextWork_WorkBasketUrgencyThreshold setting is overridden, the system behavior changes as follows:

Urgency Threshold: The system will search for assignments in the work queue that have an urgency higher than the specified threshold value. This means that only the assignments meeting or exceeding this urgency level will be considered for processing.

Filtering Assignments: This filtering ensures that only the most urgent tasks are prioritized and assigned, improving efficiency and focus on critical work items.

References: Pega Platform documentation on GetNextWork and system settings.

To maximize flexibility for business users to create reports that retrieve data from several related classes in Pega Platform:

Association Rules:

Association rules define the relationships between different classes. They allow users to create reports that join data from multiple classes.

The Lead System Architect (LSA) is responsible for ensuring these association rules are defined and maintained in the application.

Creating Reports:

Once the associations are in place, business users can leverage these relationships to create complex reports without needing deep technical knowledge.

This enables users to pull in data from various related classes seamlessly.

References:

Pega Platform Reporting Guide

Pega Best Practices for Data Modeling

To satisfy requirements using Skin rule customizations:

In the Skin rule, configure the importance field for each column included in a repeating layout (Answer A):

Explanation: Setting the importance field helps manage how columns are displayed on different devices, ensuring a responsive design.